Milena Garcia Hernandez
Coral Gables,Florida
Summary
Dynamic legal professional with experience at Pollack and Rosen, adept at interpreting complex statutes and providing strategic counsel. Demonstrated excellence in customer service and conflict management, coupled with strong organizational skills. Proficient in medical billing and coding, ensuring compliance with HIPAA regulations while delivering exceptional client support.
Overview
2
2
years of professional experience
Work History
Lawyer Office
Pollack and Rosen
Coral Gables, FL
02.2025 - Current
- Interpreted statutes, rulings, and regulations for individuals and businesses.
- Maintained accurate records related to each case handled.
- Analyzed complex legal issues and provided advice to clients.
- Counseled clients on various matters related to their legal rights and obligations.
- Provided perfect telephone service
- Management of debit card collections and bank accounts
Restaurant Waiter
Hotel Chateaubleau
Miami, FL
01.2023 - Current
- Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Satisfied customers by topping off drinks and offering condiments, napkins and other items.
- Took reservations and to-go orders to streamline process for both customer and restaurant.
- Explained menu items, describing ingredients and cooking methods upon request.
Education
Medical Assistant - Medical Field
Florida Education Institute
Miami, FL01-2025
Medical Billing and Coding - Medical Billing And Coding
Florida Education Institute
Miami, FL12-2024
Practical Nursing -
Universidad De Ciencias Médicas De Pinar Del Rio, Cuba: “Dr. Ernesto Che Guevara De La Serna”
Pinar Del Rio, Cuba10-2023
High School Diploma -
Rafael Ferro
Pinar Del Rio, Cuba06-2018
Skills
- Knowledgeable in ICD-10-CM (Physician’s Diagnosis), CPT (procedural coding), and HCPCS (Injections/DME) coding
- Risk management
- Microsoft office
- Document preparation
- Excellent Customer Service Skills
- Interpersonal Communiation Skills
- Ability to work in a team
- Ability to multitask
- Data entry
- Organization Skills
- Attention to detail
- Critical thinking, problem solving, computer
- Medical terminology
- Medical billing
- HIPAA
- Conflict Management Skills
Languages
5,3
EDUCATION AND TRAINING
other,true
Languages
English
Elementary
Spanish
Professional
Timeline
Lawyer Office
Pollack and Rosen
02.2025 - Current
Restaurant Waiter
Hotel Chateaubleau
01.2023 - Current
Medical Assistant - Medical Field
Florida Education Institute
Medical Billing and Coding - Medical Billing And Coding
Florida Education Institute
Practical Nursing -
Universidad De Ciencias Médicas De Pinar Del Rio, Cuba: “Dr. Ernesto Che Guevara De La Serna”
High School Diploma -
Rafael Ferro
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