MILENA KOLIBARSKA
Schiller Park,IL
Summary
- Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed. Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
10
10
years of professional experience
Work History
Airport Operations Supervisor
JetBlue Airlines
Chicago, IL
02.2022 - Current
- Established relationships with airlines, vendors, suppliers, government agencies and other stakeholders.
- Created detailed reports on operational data such as fuel consumption, noise abatement.
- Investigated incidents involving aircraft or personnel on the tarmac or within the terminal building.
- Maintained accurate records of aircraft arrivals and departures for reporting purposes.
- Resolved customer complaints in a professional manner, escalating as necessary when needed.
- Managed staffing levels according to flight schedules and passenger numbers.
- Ensured the smooth operation of daily airport activities.
- Coordinated with other departments to resolve operational issues in a timely manner.
- Facilitated communication between all personnel involved in airport operations.
- Organized training sessions for new employees on safety protocols and operational procedures.
- Performed administrative duties such as payroll processing, budgeting, scheduling shifts.
- Developed and managed personnel training programs.
Executive Assistant
JetBlue
Phoenix, AZ
04.2016 - 02.2022
- Organized and maintained executive calendars, scheduled meetings, conferences, travel arrangements, and appointments.
- Reviewed and processed expense reports and invoices for accuracy and completeness.
- Coordinated meeting and work schedules for staff teams and executives.
- Arranged appropriate travel, visas, agendas, necessary contacts and other information for executive travel.
- Managed director's calendar and prepared meeting agenda and materials.
- Scheduled and arranged travel and hotel reservations for meetings, conferences and seminars.
- Ordered catering or restaurant delivery to offer food and beverages to meeting and conference attendees.
- Coordinated multiple schedules using online calendaring system.
Assistant Store Manager
The Black Dog
Edgartown, MA
02.2014 - 09.2016
- Managed day-to-day operations including scheduling shifts, assigning tasks.
- Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
- Maintained accurate records of all transactions, stock levels and employee performance metrics.
- Resolved customer complaints in a timely manner and addressed any issues that may arise during store hours.
- Supervised cash handling processes to ensure accuracy of transactions.
Education
BBA - Marketing
University Of Economics
Varna, Bulagaria 01-2012
Skills
- Team leadership abilities
- Accurate data entry
- Excellent Communication
- Team Collaboration
- Time management abilities
- Attention to Detail
- Problem-solving abilities
- Multitasking
- Organizational Skills
- Expense Reporting
- Calendar Management
- Strong Problem Solver
- Travel Coordination
Languages
Bulgarian
Native/ Bilingual
Timeline
Airport Operations Supervisor
JetBlue Airlines
02.2022 - Current
Executive Assistant
JetBlue
04.2016 - 02.2022
Assistant Store Manager
The Black Dog
02.2014 - 09.2016
BBA - Marketing
University Of Economics