Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Milena Martynyuk

Milena Martynyuk

Brooklyn

Summary

Friendly and detail-oriented professional with a strong background in hospitality, customer service, and real estate. Experienced in front desk operations, high-volume hostessing, and real estate coordination, with a proven ability to create positive first impressions and manage client needs efficiently. Bilingual in English, Ukrainian, Russian, and Polish, bringing excellent communication skills and a multicultural approach to service. Committed to professionalism, organization, and delivering exceptional guest and client experiences in fast-paced environments.

Overview

6
6
years of professional experience

Work History

Real Estate Broker

Komar
04.2024 - 04.2025
  • Guided clients through the real estate process, offering personalized advice on buying, selling, and renting properties
  • Developed and executed targeted marketing strategies to promote listings and attract potential buyers
  • Negotiated contracts
  • Built a strong client base through exceptional service
  • Stayed updated on local market trends and legal regulations to provide clients with accurate and timely information

Real Estate Assistant

Gross Corp
12.2022 - 06.2024
  • Maintained efficient office operations by handling errands and administrative functions.
  • Managed schedules, appointments, and travel arrangements
  • Assisted in preparing and organizing documents
  • Conducted marker research to find properties
  • Communicated with clients
  • Maintained filling systems and client databases
  • Assisted with marketing efforts, including social media and listing management

Hostess

Monteverde Restaurant & Pastificio
10.2020 - 12.2022
  • Answered customer questions about hours, seating, and menu information.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Input orders accurately into POS terminal, split bills and accepted payments.

Front Desk Receptionist

RM Powerwash
08.2019 - 09.2020
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Collected room deposits, fees, and payments.

Education

Associate of Applied Science - Business Management

Triton College
River Grove, IL
09-2024

Real Estate Broker License - Real Estate

Real Estate Institute
Chicago, IL
04-2024

High School Diploma -

Ridgewood Community High School
Norridge, IL
06-2021

Skills

  • Fluent in English, Ukrainian, Russian, and Polish
  • Exceptional interpersonal and communication skills
  • High-end client service and guest relations
  • Front desk and reception operations
  • Reservation and calendar management
  • Real estate documentation and scheduling coordination
  • Conflict resolution and professional problem-solving
  • Strong multitasking in fast-paced environments
  • Attention to detail and organizational accuracy
  • Confident phone etiquette and written communication
  • Team collaboration and adaptability

Languages

English
Native or Bilingual
Ukrainian
Native or Bilingual
Russian
Native or Bilingual
Polish
Full Professional

Timeline

Real Estate Broker

Komar
04.2024 - 04.2025

Real Estate Assistant

Gross Corp
12.2022 - 06.2024

Hostess

Monteverde Restaurant & Pastificio
10.2020 - 12.2022

Front Desk Receptionist

RM Powerwash
08.2019 - 09.2020

Associate of Applied Science - Business Management

Triton College

Real Estate Broker License - Real Estate

Real Estate Institute

High School Diploma -

Ridgewood Community High School

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Milena Martynyuk