Milena Valencia Mendoza
West Valley City,UT
Summary
Dynamic educator and team player, adept in bilingual education and problem-solving, with a proven track record at American Preparatory Academy. Enhanced student engagement and comprehension through innovative teaching methods, achieving high parent satisfaction. Demonstrated excellence in multitasking and organization across diverse roles, including banking and customer service, ensuring optimal outcomes and efficiency.
Overview
7
7
years of professional experience
Work History
Elementary School Instructor
American Preparatory Academy
2024.02 - 2024.05
- Provided one-on-one assistance in academic subjects such as reading, writing, math, and social studies to help students achieve their full potential.
- Participated actively in professional development opportunities focused on best practices in special education instruction and support services.
- Improved student engagement by incorporating interactive activities and multimedia resources in lessons.
- Monitored student performance through ongoing assessment and data collection, adjusting instruction as needed for optimal growth.
- Assessed student progress by administering tests and evaluating results.
- Taught lessons encompassing skill-building activities in speaking, writing, reading and listening.
- Integrated technology and multimedia tools into lessons to enhance student learning.
- Created supportive and inclusive learning environments, fostering positive classroom atmospheres supporting student growth and learning.
- Achieved high levels of parent satisfaction by maintaining open lines of communication and addressing concerns promptly.
- Enhanced student comprehension by utilizing visual aids and hands-on activities during lessons.
Bank Teller
Mountain America Credit Union
2021.03 - 2021.08
- Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
- Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Established trust with clients by maintaining confidentiality and protecting sensitive financial information.
- Learned about customer's financial needs, established trust, and optimized sales opportunities resulting in quality customer service.
- Processed applications for new accounts.
Crew Member
McDonald’s
2017.06 - 2021.07
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Enhanced customer experiences by quickly addressing and resolving complaints.
Education
Diploma -
Granger High School
West Valley City, UT05.2019
Skills
- Parent-Teacher Communication
- Growth Mindset
- Project-based learning
- Bilingual Education
- Teamwork and Collaboration
- Problem-Solving
- Multitasking and Organization
- Safe, Positive Learning Environment
- Excellent Communication
- Patience and Persistence
- Active Listening
Languages
Spanish
Professional Working
Timeline
Elementary School Instructor
American Preparatory Academy
2024.02 - 2024.05
Bank Teller
Mountain America Credit Union
2021.03 - 2021.08
Crew Member
McDonald’s
2017.06 - 2021.07
Diploma -
Granger High School
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