Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Milena White

Stony Brook,NY

Summary

Dedicated Administrative Assistant with successful experience in fast-paced settings. Hardworking team-player with expertise completing various clerical tasks and offering staff support. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Principal's Secretary

Bridgehampton Union Free School District
Bridgehampton, New York
09.2018 - Current
  • Exercise sound judgement within school policy guidelines to alleviate Principal's workload.
  • Coordinate substitute coverage when staff is absent or taking care of other school business such as professional development, field trips, or proctoring assignments.
  • Manage school principal's and assistant principal's work calendar and scheduled appointments and meetings.
  • Create and maintain detailed administrative processes and procedures to drive efficiency and accuracy.
  • Perform clerical and administrative support duties to optimize workflow procedures.
  • Answer multi-line telephones and greet visitors and parents to facilitate office operations.
  • Support principal in effectively communicating with staff, by creating and distributing comprehensive documents, such as class schedules, faculty duty schedules, phone directories, staff directories, etc.
  • Support school principal in effectively communicating with parents by preparing and distributing comprehensive bilingual documents such as start of school year packet, special events fliers, parent teacher conference letters, etc.
  • Successfully coordinate and implement all New York State required school safety drills such as fire and lock down drills. Creating and distributing comprehensive plans, and procedures for each type of drill to all staff.
  • Create detailed preparations for all New York state yearly student exams, and distribute comprehensive documents to all staff.
  • Efficiently and effectively make all necessary arrangements for after school program, summer camp, and driver's education program
  • Translate parent meeting with various administrators and teachers.
  • Make all necessary transportation arrangements with various school bus companies.

Additional Titles and Responsibilities:

Bilingual Spanish Speaking Registrar

  • Process student registrations and withdrawals for all Spanish speaking families.
  • Assist Spanish speaking families with kindergarten screening process.

Student Account Officer

  • Handle all funds of all student clubs, such as Student Council. Guide club advisor and students of proper use of their funds. Deposit funds donated, or raised by clubs, and reimburse club expenses.
  • Conduct monthly reconciliations of all accounts to be presented at monthly board meetings.
  • Provide necessary documents and reports to school auditors and accountants.

Front Desk Secretary

Bridgehampton Union Free School District
Bridgehampton, New York
08.2017 - 09.2018
  • Efficiently managed phone, email, and postal correspondence.
  • Receiving and checking shipments against purchase order manifest, and approve for payment.
  • Answered multi-line phone system and transferred callers to appropriate department or staff member.
  • Distribution of paychecks and other payroll related documents.
  • Monitor traffic in and out of building.
  • Sign in/out any visitors using Raptor Security System.
  • Compose Weekly Bulletins and distribute to all staff
  • Updating school's social media pages and monitors around school.
  • Translating necessary parent documents, meetings and phone calls.

Career Break

Maternity Leave
06.2014 - 08.2017

Extended period of maternity leave to bring up son until he was old enough to attend pre school.

Retail Store Manager

Jennifer Miller Jewelry East Hampton & Southampton
East Hampton, New York
12.2007 - 06.2014
  • Managed inventory control, cash control and store opening and closing procedures.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
  • Promoted team collaboration, performance and efficiency by fostering healthy environments focused on mutual success.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Approved regular payroll submissions for employees.
  • Protected store from loss or theft by setting and enforcing clear security policies.
  • Decreased inventory loss to 0.01%.
  • Reviewed performance data to monitor and measure productivity, goal progress and activity levels.
  • Devised processes to boost long-term business success and increase profit levels.
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements.
  • Opened and closed seasonal Southampton store location.
  • Hired and trained all employees for Southampton and East Hampton store locations

Assistant Retail Store Manager

The Body Shop
Bridgehampton, New York
09.2005 - 12.2007
  • Trained and managed associates in customer service and sales techniques.
  • Managed scheduling for store shifts to accomplish proper staffing.
  • Oversaw and managed operational and financial projects to deliver on time and within budget limitations.
  • Managed inventory control processes to restore back stock, control costs and maintain sales floor levels to meet customer needs.
  • Completed routine store inventories.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
  • Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.

Assistant Retail Store Manager

Victoria's Secret
Bridgehampton, New York
06.2003 - 09.2005
  • Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
  • Trained and managed associates in customer service and sales techniques.
  • Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
  • Kept orderly and accurate accounting records by monitoring sales documentation.
  • Assessed sales reports to identify and enhance sales performance, support inventory oversight and capitalize on emerging trends.

Education

Bachelor of Science - Biology

LIU Southampton
Southampton, NY

Bachelor of Science -

Suffolk County Community College
Selden, NY

Skills

  • Independent and adaptable
  • Professional and Courteous
  • Strong Organizational Skills
  • Schedule Management
  • Multitasking and Time Management
  • Confidentiality and Data Protection
  • Meticulous Attention to Detail
  • Judgment and Decision Making

Certification

Civil Service Office Assistant

Civil Service Administrative Office Assistant

Civil Service Principal Office Assistant









Languages

Spanish
Native or Bilingual

Timeline

Principal's Secretary

Bridgehampton Union Free School District
09.2018 - Current

Front Desk Secretary

Bridgehampton Union Free School District
08.2017 - 09.2018

Career Break

Maternity Leave
06.2014 - 08.2017

Retail Store Manager

Jennifer Miller Jewelry East Hampton & Southampton
12.2007 - 06.2014

Assistant Retail Store Manager

The Body Shop
09.2005 - 12.2007

Assistant Retail Store Manager

Victoria's Secret
06.2003 - 09.2005

Bachelor of Science - Biology

LIU Southampton

Bachelor of Science -

Suffolk County Community College
Milena White