Milena R. Gonzalez

• Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
• Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
• Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
• Developed comprehensive policy manuals outlining procedures and guidelines, contributing to a well-organized workplace culture.
• Contributed to workplace safety by ensuring compliance with established emergency protocols and conducting regular equipment inspections.
• Conducted regular reviews of operations and identified areas for improvement.
• Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
• Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
• Enhanced patient well-being by providing compassionate and attentive care in daily routines.
• Worked with individuals with special needs to increase social skills and independence.
• Managed challenging behaviors effectively using de-escalation techniques and positive reinforcement strategies.
• Provided assistance to individuals with disabilities by helping with activities of daily living.
• Engaged individuals in recreational and leisure activities to promote socialization and improve quality of life.
• Provided transportation to appointments and social events, promoting client independence and participation in community activities.
• Developed trusting relationships with clients through active listening skills and empathetic communication techniques.
• Managed household chores such as laundry and cleaning, maintaining a clean and organized living space for clients.
• Encouraged physical activity according to each client’s abilities, fostering improved motor function and overall health benefits.
• Offered emotional support during challenging times by providing compassionate conversation and understanding presence during difficult situations.
• Facilitated medication management for clients, ensuring proper dosage and timely administration.
• Maintained accurate documentation of client progress, including daily logs of activities and observed behaviors.
• Responded quickly to emergency situations following established protocols; ensured prompt medical attention while remaining calm and supportive.
• Monitored client health status through regular check-ins, promptly reporting any concerns or changes in condition to healthcare providers.

• Advocated for clients'' rights, promoting dignity and respect in all aspects of care.

My job as a companion consist of providing the consumer community outings such as transportation to appointments along with activities of their choice such as shopping centers, malls, restaurants, movie theaters, amusement parks, etc. Allowing the consumer to improve their daily living skills and social skills. I also assist my consumer with their long term goals they chose annually in order for them to improve their abilities. I also encourage physical activity according to each client''s abilities, overall health benefits, and engage in meaningful conversations of their needs and choices.

Volunteered 20+ hours and aided with anything that was needed. My daily tasks included doing activities with the clients such as playing board games, doing recreational activities, reading books together, and helping them with their choices and needs.

Volunteered 20+ hours and aided with anything that was needed. My daily tasks included doing activities with the clients such as playing board games, doing recreational activities, reading books together, and helping them with their choices and needs.