Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic

Milene Ambriz

Roanoke,TX

Summary

Dynamic and certified Coffee Master with extensive experience as a barista and trainer at Starbucks. Skilled in peer coaching, beverage artistry, and fostering a positive team environment. Recognized for consistently upholding high standards of cleanliness, service, and customer satisfaction. Adept at time management, training new partners, and ensuring smooth operations during peak hours. Professional and approachable, with a strong focus on teamwork, efficiency and crafting high quality beverages. Experienced in POS systems, inventory management, and machine maintenance. Friendly, adaptable, and certified in food handling, with excellent communication skills and a passion for delivering memorable customer experiences.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Barista/Barista Trainer

Starbucks
12.2019 - Current
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Prepared handcrafted beverages to standards, including espresso beverages, drinks, teas, and blended beverages.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Educated customers about menu items, seasonal offerings, and coffee brewing methods.
  • Onboarded and trained new baristas on Starbucks' beverage standards, customer service expectations, and store protocols.
  • Provided constructive feedback and coaching in real time to support skill development and confidence.
  • Assessed trainee progress and readiness through observation an performance checklists.

Team Member

Cinemark
07.2016 - 12.2019
  • Operated box office systems to sell movie tickets, process payments, and answer showtime or pricing questions.
  • Maintained cleanliness of all public areas including auditoriums, restrooms, lobby, and concession stand.
  • Assisted with crowd control, line management, and ensured a safe, comfortable environment for guests.
  • Checked tickets and directed patrons to correct auditoriums.
  • Assisted during high-traffic times and special events (e.g., premieres, holiday releases)

Education

Bachelor of Arts - Psychology

Arizona State University
Tempe, AZ
12-2026

High School Diploma -

Byron Nelson High School
Trophy Club, Texas
06-2018

Skills

  • Time management and organization
  • Friendly and outgoing
  • Attention to detail
  • Peer coaching and mentorship
  • Training program facilitation
  • Patience and adaptability in teaching
  • Extensive knowledge of coffee through Starbucks Coffee Master program

Accomplishments

  • Won Partner of the Quarter award in 2020.
  • Promoted to Barista Trainer after 24 months.
  • Earned Coffee Master Certification in 2023.
  • Earned TABC Certification in 2025.

Certification

  • TABC Certification - 2025
  • Certified Coffee Master, Starbucks - 2023

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Barista/Barista Trainer

Starbucks
12.2019 - Current

Team Member

Cinemark
07.2016 - 12.2019

Bachelor of Arts - Psychology

Arizona State University

High School Diploma -

Byron Nelson High School

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Milene Ambriz