Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Milene Velazquez

Milene Velazquez

Jacksonville,FL

Summary

Adept at multitasking and organization, I enhanced patient safety and streamlined operations at Tampa General Hospital by applying meticulous attention to detail and fostering strong customer relations. My proven ability to work well under pressure, coupled with exceptional verbal communication skills, consistently improved team efficiency and customer satisfaction. Enthusiastic individual experienced in analyzing issues on service calls and finding effective solutions. Offering engaging and pleasant personality with expertise building customer relationships. Outstanding diagnostics skills. Responsible Technician with excellent troubleshooting, customer service and analytics skills coupled with more than Number years of experience. Highly effective in complying with safety requirements evidenced by zero work loss days. Broad skills in maintenance and bench builds. Reliable Installer with Number years of experience in Industry roles. Lifts up to Number pounds safely and effectively and follows directions to complete tasks accurately. Helpful professional commended as valuable team player with expertise in Area of expertise and Area of expertise. Ready to bring Number years of relevant work experience to new position in Type industry in Location or surrounding area. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

24
24
years of professional experience

Work History

Prepacking Technician

Jonhson & Jonhson
09.2024 - Current
  • Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
  • Trained new technicians on standard operating procedures, ensuring consistency across the team.
  • Maintained strong focus on safety and efficiency to provide comprehensive support to personnel performing skilled repairs.
  • Tended to machines, troubleshot malfunctions and completed basic repairs to keep equipment fully functional and well-maintained.

Sales Attendant

Arlington Toyota
05.2024 - 08.2024
  • Collaborated with team members to achieve monthly sales targets.
  • Engaged with customers to build rapport and loyalty.
  • Offered personalized assistance to customers, fostering loyalty and repeat business.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.

Pharmacy Technician

American Care Medical Center
06.2022 - 05.2024
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Counted and labeled prescriptions with correct item and quantity.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Utilized pharmacy management software to process prescriptions efficiently.
  • Provided critical support in emergency situations, quickly gathering necessary medications.
  • Enhanced patient care by accurately filling prescriptions under pharmacist supervision.

Picking, Packing, Inventory, Pharmaceutical.

HCA North Florida Supply Chain
12.2019 - 02.2021
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Developed and maintained courteous and effective working relationships.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Learned and adapted quickly to new technology and software applications.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Strengthened communication skills through regular interactions with others.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Paid attention to detail while completing assignments.
  • Organized and detail-oriented with a strong work ethic.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Passionate about learning and committed to continual improvement.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked well in a team setting, providing support and guidance.
  • Excellent communication skills, both verbal and written.
  • Proven ability to learn quickly and adapt to new situations.

Cashier, Waitrees, Food Preparation, Supervisor.

West Tampa Sanwichop Restaurant
01.2001 - 05.2018
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.

Inpatient Pharmacy Technician

Tampa General Hospital
02.2018 - 08.2018
  • Increased patient safety through proper labeling, packaging, and storage of medications.
  • Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.
  • Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions, and refill instructions.
  • Streamlined pharmacy operations with efficient coordination between nursing staff, pharmacists, and patients.

Sales Associate

Tampa International Airport
06.2016 - 01.2018
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.

Pharmacy Technician

David Pharmacy
03.2014 - 05.2016
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Counted and labeled prescriptions with correct item and quantity.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
  • Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions, and refill instructions.
  • Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
  • Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.

Education

Associate - Pharmacy Technician

Aguilas International Technical Institute
Tampa, FL
03.2014

Technician - Telephone System

Osvaldo Herrera Technological Institute
Cuba
06.1998

Skills

  • Attention to Detail
  • Customer Service
  • Works Well Under Pressure
  • Multitasking and Organization
  • Written/Verbal Communication
  • Customer Relations
  • Quality Control

Languages

Spanish
Native or Bilingual
Dutch
Professional Working

Timeline

Prepacking Technician

Jonhson & Jonhson
09.2024 - Current

Sales Attendant

Arlington Toyota
05.2024 - 08.2024

Pharmacy Technician

American Care Medical Center
06.2022 - 05.2024

Picking, Packing, Inventory, Pharmaceutical.

HCA North Florida Supply Chain
12.2019 - 02.2021

Inpatient Pharmacy Technician

Tampa General Hospital
02.2018 - 08.2018

Sales Associate

Tampa International Airport
06.2016 - 01.2018

Pharmacy Technician

David Pharmacy
03.2014 - 05.2016

Cashier, Waitrees, Food Preparation, Supervisor.

West Tampa Sanwichop Restaurant
01.2001 - 05.2018

Associate - Pharmacy Technician

Aguilas International Technical Institute

Technician - Telephone System

Osvaldo Herrera Technological Institute
Milene Velazquez