Milenka Mantilla
Queens,NY
Overview
3
3
years of professional experience
1
1
Certification
1
1
year of post-secondary education
Work History
Home Health Aide
ESCORT
05.2024 - Current
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
- Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
- Assisted clients with daily living activities, enhancing their independence and quality of life.
- Improved patient well-being by providing compassionate and attentive personal care.
- Provided mobility assistance such as walking and regular exercising.
- Assisted disabled clients to support their independence and well-being.
- Scheduled and coordinated medical appointments.
- Transported patients to medical appointments and social outings and overall wellbeing.
- Assisted patients with dressing, grooming, and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Safely transferred patients using appropriate equipment such as Hoyer lifts or gait belts minimizing injury risks.
Retail Sales Associate Cashier
Burlington
09.2023 - 02.2024
- Maintained a clean and organized store environment, contributing to a positive customer experience.
- Helped customers complete purchases, locate items, and join reward programs.
- Adaptability by working various roles as needed including cashiering, stocking shelves, or assisting in the fitting room area.
- Assisted customers by answering questions and fulfilling requests.
- Managed returns and exchanges, resolving customer issues promptly and professionally.
- Worked collaboratively with a diverse team of associates reflecting varied backgrounds and experiences.
- Connected with customers to support positive transaction experiences and address service concerns.
- Managed efficient cash register operations.
- Stocked merchandise, clearly labeled items, and arranged according to size or color.
- Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance.
Cashier
Splish Splash Water Park
05.2021 - 09.2021
- Helped maintain a safe work environment by promptly reporting any hazards or potential risks identified during shifts.
- Contributed to a positive work environment through effective communication and teamwork with colleagues.
- Handled cash transactions accurately, ensuring proper accounting of sales during shifts.
- Maintained cleanliness throughout the establishment by performing routine cleaning tasks such as sweeping, mopping, and wiping down surfaces.
- Participated in regular staff training sessions, further developing skills in food preparation, service, and safety practices.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Prepared and served various food and drink items to customer specifications in fast-paced environments.
- Promoted a welcoming environment for guests through friendly interactions and prompt attention to their needs or concerns.
Education
Bachelor of Science in Nursing -
St. Josephs University
Brooklyn, NY 06.2023 - Current
Certificate of Completion of Nurse Aide/Assistant -
New Age Training, Inc.
Manhattan, NY06.2024
High School Diploma -
Middle College Highschool
Queens, NY06.2023
Associate of Science - Math And Science
LaGuardia Community College of The City University of New York
Long Island City, NY06.2023
Skills
- Patient Care
- Personal Hygiene Assistance
- Meal Preparation
- Recording vital signs
- Feeding Assistance
- Mobility support
- Progress Documentation
- Bathing Assistance
- ADL support
- Patient Transport
- Ambulation Assistance
- Elder Care
- Activities of Daily Living (ADLs)
- Special Needs Care
- Bathing Support
- Personal Care Aide
- Dementia Care
- Certified in CPR/AED
- HIPAA Compliance
- English Fluency
Certification
- Certified Nursing Assistant (CNA) - 07/16/2024
- CPR Certified - 06/28/2024- 06/2026
- AED Certified - 06/28/2024- 06/2026
- BLS Certified - 06/28/2024- 06/2026
Timeline
Home Health Aide
ESCORT
05.2024 - Current
Retail Sales Associate Cashier
Burlington
09.2023 - 02.2024
Bachelor of Science in Nursing -
St. Josephs University
06.2023 - Current
Cashier
Splish Splash Water Park
05.2021 - 09.2021
Certificate of Completion of Nurse Aide/Assistant -
New Age Training, Inc.
High School Diploma -
Middle College Highschool
Associate of Science - Math And Science
LaGuardia Community College of The City University of New York