Overview
Work History
Education
Skills
Certification
Timeline
Generic

Milenka Mantilla

Queens,NY

Overview

3
3
years of professional experience
1
1
Certification
1
1
year of post-secondary education

Work History

Home Health Aide

ESCORT
05.2024 - Current
  • Maintained a clean and safe home environment for patients, reducing falls and accidents.
  • Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
  • Assisted clients with daily living activities, enhancing their independence and quality of life.
  • Improved patient well-being by providing compassionate and attentive personal care.
  • Provided mobility assistance such as walking and regular exercising.
  • Assisted disabled clients to support their independence and well-being.
  • Scheduled and coordinated medical appointments.
  • Transported patients to medical appointments and social outings and overall wellbeing.
  • Assisted patients with dressing, grooming, and feeding needs, helping to overcome, and adapt to mobility restrictions.
  • Safely transferred patients using appropriate equipment such as Hoyer lifts or gait belts minimizing injury risks.

Retail Sales Associate Cashier

Burlington
09.2023 - 02.2024
  • Maintained a clean and organized store environment, contributing to a positive customer experience.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Adaptability by working various roles as needed including cashiering, stocking shelves, or assisting in the fitting room area.
  • Assisted customers by answering questions and fulfilling requests.
  • Managed returns and exchanges, resolving customer issues promptly and professionally.
  • Worked collaboratively with a diverse team of associates reflecting varied backgrounds and experiences.
  • Connected with customers to support positive transaction experiences and address service concerns.
  • Managed efficient cash register operations.
  • Stocked merchandise, clearly labeled items, and arranged according to size or color.
  • Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance.

Cashier

Splish Splash Water Park
05.2021 - 09.2021
  • Helped maintain a safe work environment by promptly reporting any hazards or potential risks identified during shifts.
  • Contributed to a positive work environment through effective communication and teamwork with colleagues.
  • Handled cash transactions accurately, ensuring proper accounting of sales during shifts.
  • Maintained cleanliness throughout the establishment by performing routine cleaning tasks such as sweeping, mopping, and wiping down surfaces.
  • Participated in regular staff training sessions, further developing skills in food preparation, service, and safety practices.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Prepared and served various food and drink items to customer specifications in fast-paced environments.
  • Promoted a welcoming environment for guests through friendly interactions and prompt attention to their needs or concerns.

Education

Bachelor of Science in Nursing -

St. Josephs University
Brooklyn, NY
06.2023 - Current

Certificate of Completion of Nurse Aide/Assistant -

New Age Training, Inc.
Manhattan, NY
06.2024

High School Diploma -

Middle College Highschool
Queens, NY
06.2023

Associate of Science - Math And Science

LaGuardia Community College of The City University of New York
Long Island City, NY
06.2023

Skills

  • Patient Care
  • Personal Hygiene Assistance
  • Meal Preparation
  • Recording vital signs
  • Feeding Assistance
  • Mobility support
  • Progress Documentation
  • Bathing Assistance
  • ADL support
  • Patient Transport
  • Ambulation Assistance
  • Elder Care
  • Activities of Daily Living (ADLs)
  • Special Needs Care
  • Bathing Support
  • Personal Care Aide
  • Dementia Care
  • Certified in CPR/AED
  • HIPAA Compliance
  • English Fluency

Certification

  • Certified Nursing Assistant (CNA) - 07/16/2024
  • CPR Certified - 06/28/2024- 06/2026
  • AED Certified - 06/28/2024- 06/2026
  • BLS Certified - 06/28/2024- 06/2026


Timeline

Home Health Aide

ESCORT
05.2024 - Current

Retail Sales Associate Cashier

Burlington
09.2023 - 02.2024

Bachelor of Science in Nursing -

St. Josephs University
06.2023 - Current

Cashier

Splish Splash Water Park
05.2021 - 09.2021

Certificate of Completion of Nurse Aide/Assistant -

New Age Training, Inc.

High School Diploma -

Middle College Highschool

Associate of Science - Math And Science

LaGuardia Community College of The City University of New York
Milenka Mantilla