Miles Banks
Danbury,CT
Summary
Dynamic restaurant professional with 25 years in FOH and BOH functions. Diplomatic and engaging communicator with exceptional customer service and food handling expertise. Skilled at memorizing menu items and orders, upselling additional products and taking accurate drink and food orders. Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
9
9
years of professional experience
Work History
Server/Restaurant Captain
The Benjamin
Ridgefield, CT
06.2023 - Current
- Provided exceptional service to high volume of daily customers.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
Server
Posa
06.2022 - 05.2023
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers
- Increased sales significantly by upselling higher-end products to customers
Server
Hamilton Yacht Club
01.2019 - 05.2022
Server
The National Geoffrey Zakarian
11.2017 - 07.2018
Server
Farmer and The Fish
01.2015 - 12.2017
Education
CT Real Estate License - Residential Home Sales And Rentals
Connecticut Real Estate School
Wilton, CT01.2010
Associate of Arts - Media And Marketing Design
Champlain College
Burlington, VT01.2004
Skills
- Sales techniques
- In-depth food and wine knowledge
- High-Volume Dining
- Positive And Professional
Timeline
Server/Restaurant Captain
The Benjamin
06.2023 - Current
Server
Posa
06.2022 - 05.2023
Server
Hamilton Yacht Club
01.2019 - 05.2022
Server
The National Geoffrey Zakarian
11.2017 - 07.2018
Server
Farmer and The Fish
01.2015 - 12.2017
CT Real Estate License - Residential Home Sales And Rentals
Connecticut Real Estate School
Associate of Arts - Media And Marketing Design
Champlain College