Miles Bodden
Ruskin
Summary
Experienced Security Guard with strong expertise in surveillance and security services. Seeking a position with a leading and growing company to utilize my skills in ensuring the safety and protection of individuals and property.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Field Operations Manager
ESS Global Corporation
01.2014 - 01.2025
- Maintained open lines of communication between upper management and field personnel, facilitating smooth information flow throughout the organization.
- Coordinated logistics efforts for efficient deployment of resources across various job sites simultaneously.
- Aligned field operations goals with overall company objectives, ensuring all projects were executed according to corporate standards and expectations.
- Managed large-scale projects from inception to completion, consistently meeting deadlines and staying within budget constraints.
- Monitored team performance to assess training requirements and areas in need of improvement.
- Implemented quality control measures to minimize errors during project execution, resulting in fewer customer complaints and higher satisfaction rates.
- Established strong relationships with vendors and suppliers, negotiating favorable contracts to reduce operational expenses.
- Implemented and maintained high standards of quality in all areas.
- Boosted team morale by fostering a positive work culture and recognizing outstanding individual achievements regularly.
- Conducted regular safety audits and implemented corrective measures, ensuring a safe working environment for all team members.
- Assisted in the development of company policies and procedures related to field operations, ensuring compliance across all teams.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Reported issues to higher management with great detail.
Education
High School Diploma -
North Miami Beach Senior High School
01.2008
Skills
- Security patrolling
- Alarm systems mechanics
- Investigations on disturbances
- Independent work
- Multi-priority handling
- Record keeping
- Time logging
- Emergency information dissemination
- Communication skills
- Computer knowledge
- MS Word
- Written communication
- Verbal communication
- Rotating shift work
Certification
- Executive protection training
- First Aid/CPR/AED training American Heart Association
- ASP OC Spray certified
- ASP Tactical Baton certified
- ASP Handcuff certified
- Tactical Shotgun training
- Certified 9mm caliber pistol
- FEMA: Introduction to Incident Command System ICS-100
- FEMA: National Incident Management System (NIMS)
- State of Florida Class D, Security Officer License
- State of Florida Class G, Statewide Firearm License
- State of Florida, Concealed Weapon or Firearm License
- The Transportation Worker Identification Credential (TWIC)
Timeline
Field Operations Manager
ESS Global Corporation
01.2014 - 01.2025
High School Diploma -
North Miami Beach Senior High School
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