Miles Cahill
Washougal,WA
Summary
Dedicated customer service professional skilled in multitasking and time management. Committed to delivering positive experiences and eager to embrace new challenges. Strong work ethic and adaptability enhance capacity to excel independently. Organized and motivated, ready to leverage skills to support team success and drive company growth.
Overview
20
20
years of professional experience
Work History
Automotive Specialist
Self-employeed
Twentynine Palms, California
03.2022 - 04.2026
- Used diagnostic tools and software to identify vehicle problems.
- Performed routine maintenance, including oil changes, tire rotations, brake checks, and fluid inspections.
- Advised customers on vehicle maintenance and repair options, helping them make informed decisions.
- Collaborated with customers to identify automotive needs and preferences, enhancing service personalization.
- Managed automotive parts and supply inventory, ensuring timely availability for efficient service delivery.
- Delivered strong service to improve client satisfaction.
Automotive Technician
JB Auto Repair Services
Murrieta, California
01.2014 - 03.2022
- Repaired and replaced faulty components, enhancing vehicle reliability and safety for customers.
- Installed worn parts with new or reconditioned components following manufacturer instructions.
- Completed routine maintenance tasks such as oil changes, tire rotations, and brake pad replacements.
- Performed minor service work including gasket replacement, coolant flushes, and tune-ups.
- Maintained a tidy and organized work environment, promoting efficient operations and workflow.
- Delivered excellent customer service by effectively addressing automotive needs and concerns.
Customer Service Specialist
Variety of Employers
Temecula, California
01.2006 - 01.2014
- Delivered customer support through clear communication and effective problem-solving.
- Addressed customer concerns promptly, maintaining a positive company reputation.
- Maintained professional communication with customers by phone and email.
- Handled returns, refunds, and exchanges in line with company policies and procedures.
- Ensured customer satisfaction by confirming their experience after transactions.
- Managed difficult customer situations with a friendly, composed demeanor.
Education
High School Diploma -
Temecula Valley Adult
Temecula, CA07-2008
Some College (No Degree) - General Studies
Mt. San Jacinto College
Menifee, CASkills
- Attention to detail
- Problem solving
- Physical stamina
- Time management
- Punctuality and dependability
- Effective communication
- Self-motivation and discipline
Timeline
Automotive Specialist
Self-employeed
03.2022 - 04.2026
Automotive Technician
JB Auto Repair Services
01.2014 - 03.2022
Customer Service Specialist
Variety of Employers
01.2006 - 01.2014
High School Diploma -
Temecula Valley Adult
Some College (No Degree) - General Studies
Mt. San Jacinto College