Summary
Overview
Work History
Education
Qualifications
Timeline
Generic

Miles Clark

Brooklyn,NY

Summary

Throughout my career I have learned that a dignified and enthusiastic disposition regarding operations, sales, customer success and client relations is an integral part of growing any business coupled with a contagiously positive, can-do attitude - I bring with me a wealth of applicable knowledge and skills from my past experiences.

I continuously endeavor to up-level, streamline and optimize operations and processes to make for a successful and sustainable internal and external product wherever I provide my efforts.

I actively and critically think with a high and flexible bandwidth, organize and plan, motivate, empower, and provide clear direction for others while charging myself to continuously be at my best and welcoming any challenge with an open mind and a true desire to see through individual and concerted efforts to ideal results!

Overview

15
15
years of professional experience

Work History

Head of Operations (Contracted)

Frederick Benjamin
09.2022 - Current

Sales & Business Operations Consulting

Freelance
06.2022 - 08.2022

Director of Sales (Contracted)

ZogSports
05.2021 - 05.2022

Business Operations Manager

Kit.co
10.2016 - 06.2018

Business Operation Manager

Boomerang NYC
03.2015 - 06.2016

Sales & Business Operations Consulting

Freelance
01.2016 - 03.2016

Sales Director

PowNow
03.2014 - 02.2015

Customer Service Manager

San Francisco Giants
04.2011 - 02.2014

Patron Services Lead

San Diego Opera
03.2008 - 01.2011

Education

Master of Science - Sustainable And Ethical Design

Parsons School of Design - The New School
New York, NY
01.2020

Bachelor of Arts - Communications

San Francisco State University
San Francisco, CA
06.2008

Associate of Science - Marketing Management And Research

College of San Mateo
San Mateo, CA
06.2004

Qualifications

I have attained an in-depth background in customer service, sales and operations while excelling in analytics as well as recognizing data trends and patterns conducive to logistical and operational growth and optimization. Additionally, I have managed large teams towards multiple goals simultaneously while keeping the staff's morale positive and productive; I have robust leadership skills with a strong ability to set goals and formulate clear plans of action, motivate, and empower staff to complete short, intermediate, and long-term projects to positive outcomes and exceed expectations.


I create and provide a positive impact through a sincere desire to see any undertaking through to a successful result – Along with setting the highest bar and the loftiest expectations, I am proud to say that I operate with a strong brand of positivity that I bring to both clients and colleagues.


In addition to my positive and highly productive nature, I am highly proficient in CRM systems such as Salesforce, Hubspot and Zendesk as well as the entire Adobe Creative and Microsoft Office suites, SPS, Monday and Slack along with a multitude of other competitive platforms - Add to all of this, my accuracy, efficacy, strong verbal communication and written skills; I feel I am a perfect fit for your organization.

Timeline

Head of Operations (Contracted)

Frederick Benjamin
09.2022 - Current

Sales & Business Operations Consulting

Freelance
06.2022 - 08.2022

Director of Sales (Contracted)

ZogSports
05.2021 - 05.2022

Business Operations Manager

Kit.co
10.2016 - 06.2018

Sales & Business Operations Consulting

Freelance
01.2016 - 03.2016

Business Operation Manager

Boomerang NYC
03.2015 - 06.2016

Sales Director

PowNow
03.2014 - 02.2015

Customer Service Manager

San Francisco Giants
04.2011 - 02.2014

Patron Services Lead

San Diego Opera
03.2008 - 01.2011

Master of Science - Sustainable And Ethical Design

Parsons School of Design - The New School

Bachelor of Arts - Communications

San Francisco State University

Associate of Science - Marketing Management And Research

College of San Mateo
Miles Clark