Summary
Overview
Work History
Education
Skills
Timeline
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MILES DANIELS

Fort Worth,TX

Summary

Drive results through strategic planning, cross functional collaboration, and efficient problem solving. Managed complex projects in fast-paced environments while prioritizing quality, innovation, and client satisfaction. Communicate effectively, lead proactively, and continuously improve to exceed goals and deliver measurable impact.

Overview

14
14
years of professional experience

Work History

Director of Strategic Operations

PureService Corp.
11.2018 - Current
  • Managed monthly project budgets, exceeding budget goals, aligning resource distribution with project objectives and minimizing annual overspend.
  • Act as central link between internal teams and external vendors, facilitating communication flow and decreasing project related escalations.
  • Supported right of way management operations by tracking progress, coordinating documentation, and ensuring regulatory compliance.
  • Directed collaboration among cross functional teams to attain on time and budget compliant completion of various projects with status reports leading to improvement in project delivery timelines annually
  • Managed program documentation, including contracts, proposals, reports, and compliance materials in accordance with policy standards, utilizing written and verbal communication skills all while executing multi phase programs, ensuring alignment with organizational goals and timely delivery across all milestones.
  • Successfully maintained and organized project files and records, prioritizing compliance with project documentation standards and agency requirements.

Document Title Specialist

Open Road Lending Finance Corporation
03.2014 - 10.2018
  • Evaluated department and user document management requirements by performing thorough needs assessments.
  • Communicated project statuses and oversaw schedules and reports, facilitating additional administrative tasks for projects and daily management operations.
  • Established, supervised, and sustained detailed project schedules and budgets, guaranteeing alignment with scope, timelines, and financial limits to promote successful on-time and within budget project delivery.
  • Ensured the legality, security, and accessibility of electronic content for internal and external departments.
  • Analyzed and advised on modifications to content management system functionalities.
  • Assisted in preparing internal and external project presentations, reports, and documentation required for audits or client reviews.

Enrollment Officer

The Art Institute of Fort Worth
01.2012 - 03.2014
  • Amplified student enrollment in two academic years by executing focused outreach strategies and refining admissions funnel with our crm supported follow up actions.
  • Accelerated application processing time with introduction of digital tracking system and interdepartmental cooperation to mitigate administrative delays.
  • Implemented multiple recruitment events annually, encompassing open houses and virtual info sessions, yielding departmental growth in qualified leads yearly.
  • Achieved department percentage applicant satisfaction rate according to post application surveys through consistent engagement, customized support, and clear admissions direction.
  • Consistently delivered high-impact customer service strategies, enhancing client satisfaction and retention while aligning support operations with broader organizational goals

Education

Bachelor of Business Administration -

The University of Texas at Arlington

Skills

  • Project Coordination
  • Titles Research
  • Negotiation
  • Budget Monitoring
  • Time Managment
  • Stakeholder Engagement

Timeline

Director of Strategic Operations

PureService Corp.
11.2018 - Current

Document Title Specialist

Open Road Lending Finance Corporation
03.2014 - 10.2018

Enrollment Officer

The Art Institute of Fort Worth
01.2012 - 03.2014

Bachelor of Business Administration -

The University of Texas at Arlington

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MILES DANIELS