Summary
Overview
Work History
Education
Skills
Timeline
Generic

Miles Devese

Lewis Center,Ohio

Summary

Dedicated professional with strong physical stamina and knowledge in demanding work environments. Proven ability to follow instructions precisely while supporting team members in challenging tasks. Experienced Customer Service/Sales Specialist skilled in prioritizing and multitasking effectively in fast-paced settings, with a track record of resolving escalated customer issues. Trained in safety and emergency response techniques, with a commitment to continuous improvement and teamwork.

Overview

5
5
years of professional experience

Work History

Caddie

TopGolf
Lewis Center, OH
04.2024 - Current
  • Maintained equipment and ensured proper setup for optimal performance.
  • Maintained cleanliness of dining areas and ensured prompt table resets.
  • Monitored guest needs and communicated requests to the serving team.
  • Provided exceptional customer service to enhance dining experiences.
  • Managed daily operations of the dining area and ensured cleanliness standards.
  • Assisted patrons with menu selections and dietary preferences.
  • Trained new servers on service protocols and restaurant policies.
  • Provided exceptional service to a high volume of daily customers.
  • Assisted in training new servers.

CSR

Planet Fitness
Lewis Center, Ohio
01.2023 - 07.2023
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Developed strong customer relationships to encourage repeat business.
  • Answered inbound calls, chats and emails to facilitate customer service.
  • Set up and activated customer accounts.
  • Mentored new employees on procedures and policies to maximize team performance.

Landscape Laborer

green line landscape llc
Columbus, OH
04.2022 - 07.2023
  • Planted flowers, bushes, shrubs, trees, and grass.
  • Operated and maintained basic landscaping equipment and vehicles.
  • Removed and properly disposed of debris to maintain worksite safety.
  • Trimmed around trees and bushes.
  • Operated landscaping equipment to maintain grounds and remove trees.
  • Maintained garden areas and landscaping greenery to enhance property appearance and plant health.
  • Cleared pathways of overgrowth, debris, and snow to reduce hazards.
  • Pruned trees and bushes to improve visibility and shape.

Front Desk Associate

Superkick Sports Complex
Lewis Center, OH
08.2020 - 06.2021
  • Answered phones to respond to customer inquiries and transferred calls to appropriate staff members.
  • Handled payment processing and provided customers with receipts and proper bills and changes.
  • Managed guest check-in and check-out procedures, reservations, and payments.
  • Welcomed patrons to the front desk and engaged in friendly conversations while conducting the check-in process.
  • Managed customer complaints and rectified issues to complete satisfaction.
  • Verified and collected client payments.
  • Delivered friendly and knowledgeable support to current and prospective customers.
  • Received incoming calls and coordinated with staff to fulfill customer requests.

Education

Sports Management

Bowling Green State University
Bowling Green, OH
12.2026

High School Diploma -

Olentangy Orange High School
Lewis Center, OH
05.2021

Skills

  • Worksite cleaning and organization
  • Employee Supervision
  • Planting procedures
  • Trimming experience
  • Safety training
  • People skills
  • Good work ethic
  • Relationship building
  • Teambuilding
  • Cash transactions
  • Marketing
  • Oral and written communications
  • Organizational skills
  • Decision-making
  • Basic math
  • Friendly, positive attitude
  • Supervision & leadership
  • Computer skills
  • Conflict resolution
  • Active listening

Timeline

Caddie

TopGolf
04.2024 - Current

CSR

Planet Fitness
01.2023 - 07.2023

Landscape Laborer

green line landscape llc
04.2022 - 07.2023

Front Desk Associate

Superkick Sports Complex
08.2020 - 06.2021

Sports Management

Bowling Green State University

High School Diploma -

Olentangy Orange High School

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