Miles Edwards
Seattle,WA
Summary
Senior at Garfield Highschool, participates in the FITE fire and EMS class which helps teach youth about the fire service. Member of the Seattle fire cadets, a weekend course run by Seattle Fire department to train aspiring firefighters. Host/Support at Tavolàta Capitol hill, hard worker who cares about their team and wants to do their best to help others.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Support
Ethan Stowell Restaurants ESR
01.2024 - Current
- Answered phone calls to take orders, give information and document reservations.
- Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
- Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Cashier
Chatham Clothing Bar
08.2023 - 09.2024
- Greeted customers entering store and responded promptly to customer needs.
- Performed cash, card, and check transactions to complete customer purchases.
- Worked flexible schedule and extra shifts to meet business needs.
- Restocked and organized merchandise in front lanes.
Education
High School Diploma -
Garfield High School
Seattle, WA06-2025
Skills
- Support services
- Call management
- Customer communication and empathy
- Organizational skills
- Issue and resolution tracking
- Leadership
- Teamwork
Accomplishments
- Achieved a commendation from the city of Bellevue for assisting in a water rescue at a boating accident in 2020
Certification
- CPR/AED Certification
- Washington State Driver's License
- ICS 100 and ICS 700 Certified
Timeline
Support
Ethan Stowell Restaurants ESR
01.2024 - Current
Cashier
Chatham Clothing Bar
08.2023 - 09.2024
- CPR/AED Certification
- Washington State Driver's License
- ICS 100 and ICS 700 Certified
High School Diploma -
Garfield High School
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