Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Construction Manager 1
HHHunt Homes
06.2022 - 02.2023
Assisted other construction managers in assigned daily tasks.
Communicated with trade partners daily to ensure industry/ company standards are met and on schedule.
Adjusted build schedules daily using Buildpro.
Identified and resolved construction issues promptly to prevent delays.
Walked each home daily to ensure completion of each task and job cleanliness.
Scheduled inspections promptly following the completion of each milestone.
Reviewed blueprints and work order sheets to ensure all customer upgrades/ selections were included in each build.
Communicated with customers biweekly and informed them of any delays as well as general progress of the build.
Walked neighborhoods daily to ensure overall cleanliness and curb appeal for new/ existing customers.
Made sure all dumpsters were promptly replaced when full.
Collaborated with all other construction managers on ways to build faster and better quality homes.
Reported progress of all new builds to superiors on a weekly basis.
Made sure all lots, homes, and roads were clearly marked for trade partners and customers.
Participated in monthly production meetings and team building events to build better working relationships with all other team members.
Customer Service Representative
HHHunt Homes
08.2020 - 06.2022
Contacted customers and scheduled inspections for warranty work orders via phone calls, emails, or text messages.
Walked homes with customers and inspected all concerns listed on warranty requests (60 day, 11 month, emergency, and as needed).
Scheduled qualified repairs with homeowners and all required trade partners based on industry/ company standards.
Ensured trade partners arrived on time and completed all tasks while maintaining the highest quality possible.
Reviewed all completed repairs to ensure customer satisfaction.
Filed completed work orders on our database for reference in the future.
Reported progress to superior weekly for each open work order.
Answered customer calls for questions or tips on how to properly maintain their homes.
Assisted other customer service representatives on bigger or more complicated work orders.
Typical workload ranged from 25-50 open work orders at a time.
Carpenter Foreman
ISEC
07.2017 - 08.2020
Worked with and lead 5-10 other carpenters to complete projects.
Responsible for layout and take-off for upcoming projects.
Verified completed projects matched all blueprints.
Completed tasks related to casework, trim, and specialty carpentry on large commercial projects including google, facebook, and austin airport.
Collaborated with other team members to resolve problems with ongoing projects.
Reported progress to superiors daily.
Completed tasks using a variety of hand tools and power tools.
Completed tasks using fork lifts, scissor lifts, aerial lifts, and scaffolding when necessary.
Responsible for filing PTP's (pre-task plans), hot work permits, or any other permits necessary for completion of daily tasks.
World class safety oriented.
Education
High School Diploma -
New Kent High School
New Kent, VA
06.2010
Skills
Task oriented
Subcontractor Management
Quality Standards
Customer service oriented
Multitasker
Hands on experience in a variety of trades from framing to finish