Miles Hammer
Sales Professional
Beaumont,TX
Summary
Motivated Professional with a diverse background in safety management and electrical fieldwork. Hardworking individual with experience in customer service and sales. Excelled as a Journeyman Lineman with a strong focus on safety protocols and efficient project completion. Demonstrated ability to communicate effectively with clients and team members, ensuring adherence to safety standards. Seeking to leverage a proven track record of leadership, problem-solving, and customer engagement to drive sales and build lasting relationships in a challenging sales role.
Overview
12
12
years of professional experience
Work History
Manager of Business Development and Sales
Los Bandidos
Nederland, TX
07.2023 - Current
- Enhanced customer satisfaction with efficient, timely follow-ups, and prompt resolution of issues.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Qualified leads by scheduling introductory discovery meetings and calls. Implemented systems and procedures to increase sales.
- Built relationships with customers and community to establish long-term business growth. Developed and maintained relationships with key clients to increase sales and customer retention.
- Identified potential partnerships with complementary businesses that resulted in successful co-marketing initiatives driving additional leads.
Safety Supervisor
Moreaux Transportation
Orange, TX
05.2022 - 08.2023
- Promoted a safety-first culture by providing ongoing coaching, feedback, and support to staff members. Participated in safety meetings by answering questions from staff members.
- Enhanced and monitored safety practices of employees and workplace by conducting regular inspections and identifying potential hazards.
- Led safety committee meetings and employee equipment training, fostering open communication among team members regarding workplace concerns and improvement opportunities.
- Improved employee compliance with safety regulations by developing and implementing clear policies and procedures.
- Maintained up-to-date knowledge on industry best practices and regulatory changes, adjusting company policies as needed to ensure compliance.
- Assisted in accident investigations, identifying root causes, and recommending corrective actions to prevent future occurrences.
- Communicated safety performance and progress to management and employees to provide up to date information.
- Monitored workplace activities to determine compliance with safety regulations and standards.
- Devised and monitored safety performance metrics to assess and improve safety performance. Took up driving responsibilities where needed for production as well as to gain knowledge of field operations and safety practices.
Electrical Lineman
DACON
Port Arthur, TX
05.2019 - 05.2022
- Collaborated with team members to complete complex projects on time and within budget constraints.
- Improved system reliability by performing regular maintenance on electrical lines and equipment.
- Managed inventory levels for required materials effectively, ensuring availability for both planned projects and unexpected emergencies.
- Performed troubleshooting tasks for various electrical issues, efficiently diagnosing problems and implementing solutions. Oversaw the training and development of apprentice linemen, fostering a supportive learning environment for skill acquisition.
- Supported emergency response efforts during natural disasters or major outages, restoring power to affected areas promptly.
- Enforced adherence to industry best practices, safety protocols and proper installation techniques, while maintaining a solid safety record with no OSHA-recordable incidents.
Lineman
Volt Power
Beaumont, TX
01.2017 - 05.2019
- Performed maintenance and reconducting work in varied weather conditions.
- Responded to emergencies and outages that required additional labor and assistance for repairs.
- Worked on both dead and energized lines.
- Removed old poles and hardware and replaced with new equipment.
- Installed, spliced and maintained overhead and underground power lines for residential and commercial customers.
- Assisted in emergency storm restoration efforts, restoring power to affected communities as quickly as possible.
- Participated in ongoing training programs to stay current on industry trends and best practices.
- Followed all safety protocols and regulations while working at height and with live electricity.
- Improved workplace safety by conducting regular equipment inspections and maintenance.
Apprentice Lineman
Entergy Texas
Port Arthur, TX
01.2015 - 01.2016
- Positioned boom trucks and man lifts to reach lines, transformers, and existing connections.
- Assisted Journeyman Lineman with work to learn trade and practice techniques.
- Expanded skill set through hands-on experience with various tools, machinery, and techniques used in the field of power line work.
- Developed proficiency in operating heavy machinery such as bucket trucks, digger derricks, and boom lifts to complete various tasks on the job site.
- Worked with construction crews to route and re-route power lines around new builds either via above-ground lines or below-ground utilities.
- Gained proficiency in climbing poles, towers, and structures to perform required tasks at varying heights.
Apprentice Lineman
Oncor Electric Delivery
Lufkin, TX
01.2012 - 01.2013
- Inspected power lines and poles for signs of damage or wear, interference, and degradation, and reported findings to supervisor.
- Performed powerline maintenance by cleaning and lubricating components and replacing worn parts.
- Enforced adherence to industry best practices, safety protocols and proper installation techniques.
- Assisted with constructing new power lines by using appropriate tools and equipment. (Worked on both dead and energized lines)
- Responded to emergencies and outages that required additional labor and assistance for repairs.
- Supported the successful provision of electricity to residential, commercial, and industrial customers through diligent power line installation and maintenance efforts.
- Enhanced team efficiency by consistently meeting deadlines for power line installations and repairs.
- Established positive relationships with coworkers, supervisors, and clients by displaying professionalism, strong work ethic, and a commitment to providing high-quality service.
Education
Utility Line Technology Certification - Utility Line Technology
Lamar Institute of Technology
High School Diploma -
Nederland High School
05.2011
Skills
- Social Media Marketing
- Customer Engagement
- Customer Acquisition
- Customer Service
- Business development and planning
- Decision-Making
- Brand Development
- Competitive Analysis
- Safety program development
- Implementing safety policies
- Hazard Identification
- Accident Prevention
Languages
Spanish
Limited Working
Timeline
Manager of Business Development and Sales
Los Bandidos
07.2023 - Current
Safety Supervisor
Moreaux Transportation
05.2022 - 08.2023
Electrical Lineman
DACON
05.2019 - 05.2022
Lineman
Volt Power
01.2017 - 05.2019
Apprentice Lineman
Entergy Texas
01.2015 - 01.2016
Apprentice Lineman
Oncor Electric Delivery
01.2012 - 01.2013
Utility Line Technology Certification - Utility Line Technology
Lamar Institute of Technology
High School Diploma -
Nederland High School
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