Summary
Overview
Work History
Education
Skills
Timeline
Generic

Miles Helms

OZARK,AL

Summary

Results-driven Shift Team Leader with a strong focus on customer service and team motivation. Proven ability to execute operational tasks while ensuring safety and quality standards.

Overview

16
16
years of professional experience

Work History

Shift Team Leader

Loves Travel Stop
Ozark, AL
03.2019 - Current

Directed shift operations by leading team members and executing essential tasks.

Oversaw promotional changeovers and merchandise resets to enhance store presentation.

Executed comprehensive tag maintenance to ensure price integrity and accurate representation of new products.

I worked as an acting IM to complete stock counts and ensure product availability and ensure product integrity as well as optimal stock levels.

In the tire shop, task focused on completing work orders and completing stock audits as well as helping customers receive the best service possible.

In the restaurant ive worked as closing manager to ensure the team stayed on task and the customers were satisfied. I also completed closing tasks and paperwork to ensure proper waste and inventory were correct.

Managed LFK Deli operations for several months. Provided hot, fresh food items to traveling customers. Maintained stock levels of fresh food products in open-air cooler. Assisted in preparation of food items. Assisted in placing truck orders and managing inventory counts.

Monitored safety protocols around property.
Assisted in identifying and addressing potential hazards.
Supported implementation of safety procedures.

Church Volunteer

Covenant United Methodist Church
Dothan, AL
01.2011 - 02.2024

Operated audio and visual equipment for events, enhancing participant engagement.

Oversaw production of various church events, ensuring optimal audio quality for both audience and performers.

Facilitated weekly worship services, ensuring smooth operations and member involvement.

Coordinated community outreach programs to enhance church engagement and service participation.

Education

Bachelor of Science - Computer Science

Troy University
Troy, AL
05.2018

Skills

  • Staff scheduling
  • Team leadership
  • Employee development
  • Technical aptitude
  • Budgeting and finance
  • Inventory management
  • Team motivation
  • Customer service focus

Timeline

Shift Team Leader

Loves Travel Stop
03.2019 - Current

Church Volunteer

Covenant United Methodist Church
01.2011 - 02.2024

Bachelor of Science - Computer Science

Troy University
Miles Helms