Miles Houck
Franklin
Summary
Dynamic marketing professional with experience at Walk2campus Properties, excelling in campaign coordination and social media management. Proven ability to enhance property visibility and engage target audiences. Strong judgment and conflict management skills drive successful outcomes in fast-paced environments. Committed to delivering exceptional customer experiences and fostering team collaboration.
Overview
5
5
years of professional experience
Work History
Market Assistant
Walk2campus Properties
Chattanooga
05.2024 - Current
- Assisted in coordinating marketing campaigns for property listings and promotions.
- Managed social media accounts to enhance property visibility and engagement.
- Maintained databases of leads, inquiries, and tenant information for effective communication.
- Monitored competitor activities to stay ahead of the competition.
Front of House Employee
waldo's chicken and beer
Franklin
02.2023 - 08.2024
- Greeted customers and provided friendly customer service.
- Processed payments using cash registers or POS systems accurately and efficiently.
- Cross-trained in other areas such as bussing tables or bartending if needed.
- Prepared drinks upon request according to recipes and standards set by management.
- Looked for ways to serve without direction and regularly pitched in by cleaning up and organizing front area, replenishing condiments and napkins, and bussing during busy times.
- Notified kitchen staff of shortages or special orders, prompting appropriate action and keeping wait times short.
Lifeguard
Sweetwater pools
Franklin
04.2021 - 10.2021
- Performed emergency rescues when necessary.
- Maintained accurate records of incident reports, pool chemicals, and patron counts.
- Responded quickly to medical emergencies in the pool area.
- Prepared detailed incident reports following accidents or other incidents.
- Provided first aid care to injured patrons before paramedics arrived on scene.
- Used training and medical supplies to examine injured people and administer first aid.
- Administered first aid and CPR in response to life-threatening situations.
Education
High School Diploma -
Centennial High School
Franklin, TN05.2023
Some College (No Degree) - Business Management
The University of Tennessee - Chattanooga
Chattanooga, TNSkills
- Excellent judgment
- social media management
- campaign coordination
- database management
- competitor analysis
- digital marketing strategies
- customer relationship management
- target audience analysis
- Sales expertise
- Event Planning
- First Aid Training
- Guest Relations
- Team Collaboration
- Complaint Handling
- Employee Relations
- Conflict Management
- Workforce planning
- Team Player
- Complex Problem-Solving
- Beverage Preparation
- Data Entry
- File Management
- Time Management
- Fast Learner
- Support Services
- Verbal and written communication
Activities
Member of the Sigma Chi Fraternity Delta Theta chapter located at the University of Tennessee Chattanooga holding an executive branch role.
Affiliations
Volunteer at Ronald McDonald House for charity
References
References available upon request.
Timeline
Market Assistant
Walk2campus Properties
05.2024 - Current
Front of House Employee
waldo's chicken and beer
02.2023 - 08.2024
Lifeguard
Sweetwater pools
04.2021 - 10.2021
High School Diploma -
Centennial High School
Some College (No Degree) - Business Management
The University of Tennessee - Chattanooga