Miles Hummel
Tallahassee
Summary
Dynamic professional with a proven track record at Homeangel LLC, enhancing customer satisfaction and increasing productivity through streamlined returns processing. Skilled in warehouse operations and exhibiting exceptional teamwork, I excel in high-pressure environments, ensuring meticulous product inspection and effective problem-solving. Demonstrated ability to train peers and manage inventory with precision, fostering significant improvements in operational efficiency.
Overview
17
17
years of professional experience
Work History
Returns Processor
Homeangel LLC
10.2020 - 02.2025
- Unloaded, inspected, and stored damaged and returned products.
- Collaborated with warehouse team to accurately identify and restock returned products in a timely manner.
- Ensured proper disposal or recycling of non-sellable returned items in accordance with environmental regulations and company policies.
- Enhanced customer satisfaction by efficiently processing return requests and maintaining accurate records.
- Trained new hires on return processing procedures, fostering a supportive learning environment that ensured consistent performance standards across the team.
- Conducted regular audits of returns inventory to identify discrepancies, initiating corrective actions when necessary.
- Conducted thorough investigations of disputed returns claims, working closely with customer service representatives to resolve disputes fairly and efficiently.
- Increased productivity through streamlined processes and system efficiency.
- Provided documentation and calculations to support inventory distribution decisions.
- Streamlined returns process for quicker resolution, implementing a systematic approach to handling returned items.
- Collaborated with team members to facilitate returns quickly and provide outstanding customer service.
- Adhered to company safety guidelines to minimize warehouse accidents.
- Distributed returned merchandise to appropriate store departments or palletized for liquidation.
- Documented returned product details in Software inventory tracking system.
- Managed inventory control of returned items, ensuring accurate record-keeping and preventing stock discrepancies.
Sewing Machine Operator
P.R.I.D.E.
02.2008 - 10.2015
- Maintained an organized work area, ensuring efficient access to tools, materials, and supplies for optimal productivity.
- Produced high-quality garments through careful monitoring of stitch quality and consistency.
- Supported performance targets by maintaining clean and neat work areas.
- Operated sewing machines to join, reinforce, or decorate products and performed hand stitching for smaller projects.
- Met strict deadlines for garment production by efficiently managing workload and prioritizing tasks.
- Conducted routine sewing machine maintenance, lubrication, belt changes and lint removal.
- Tended to machines, troubleshot malfunctions and completed basic repairs to keep equipment fully functional and well-maintained.
- Identified malfunctions or failures by routinely monitoring and analyzing equipment operations.
- Demonstrated adaptability by quickly learning new machinery models as they were introduced into the workshop setting.
- Completed high-volume projects within tight deadlines while maintaining exceptional levels of craftsmanship in each piece produced.
- Assisted in training new employees on the operation and maintenance of sewing machines, promoting a supportive work environment.
- Improved product quality by ensuring precise machine settings and accurate stitching techniques.
- Achieved faster turnaround times by quickly identifying and fixing sewing machine issues to minimize downtime.
- Solved complex pattern construction challenges by utilizing expert knowledge of fabric types and sewing techniques.
- Adhered to safety protocols while operating industrial sewing machines, resulting in zero workplace accidents during tenure.
Education
Tallahassee Community College
Tallahassee, FLSkills
- Workplace safety
- Shipping and receiving
- Efficient organization
- Warehouse operations
- Return authorization
- Product inspection
- Teamwork
- Teamwork and collaboration
- Problem-solving
- Time management
- Attention to detail
- Calm and professional under pressure
- Reliability
- Excellent communication
- Computer skills
- Organizational skills
- Decision-making
- Relationship building
- Self motivation
- Product knowledge
- Order fulfillment
- Emotional intelligence
Timeline
Returns Processor
Homeangel LLC
10.2020 - 02.2025
Sewing Machine Operator
P.R.I.D.E.
02.2008 - 10.2015
Tallahassee Community College
Similar Profiles
Kevin PenteltonKevin Pentelton
Delivery Driver/Dispatch Supervisor at Upstate Fulfillment LLC./UB Logistics LLC.Delivery Driver/Dispatch Supervisor at Upstate Fulfillment LLC./UB Logistics LLC.
Emma LuvianoEmma Luviano
Billing Manager at KDT LLC & KIDS DC, LLCBilling Manager at KDT LLC & KIDS DC, LLC
Kyle HornerKyle Horner
CSR & Logistics Coordinator at Global Plastics, LLC. - MGI International, LLC.CSR & Logistics Coordinator at Global Plastics, LLC. - MGI International, LLC.
Brittany EndresBrittany Endres
Health Information Management/Surgery Scheduler at Tallahassee Neurological Clinic Division of Pain ManagementHealth Information Management/Surgery Scheduler at Tallahassee Neurological Clinic Division of Pain Management
SHANE GIRESHANE GIRE
Videographer & Editor at Florida State University AthleticsVideographer & Editor at Florida State University Athletics