Miles Hummel
Tallahassee
Summary
Dynamic professional with a proven track record at Homeangel LLC, enhancing customer satisfaction and increasing productivity through streamlined returns processing. Skilled in warehouse operations and exhibiting exceptional teamwork, I excel in high-pressure environments, ensuring meticulous product inspection and effective problem-solving. Demonstrated ability to train peers and manage inventory with precision, fostering significant improvements in operational efficiency.
Overview
17
17
years of professional experience
Work History
Returns Processor
Homeangel LLC
Tallahassee, FL
10.2020 - 02.2025
- Unloaded, inspected, and stored damaged and returned products.
- Collaborated with warehouse team to accurately identify and restock returned products in a timely manner.
- Ensured proper disposal or recycling of non-sellable returned items in accordance with environmental regulations and company policies.
- Enhanced customer satisfaction by efficiently processing return requests and maintaining accurate records.
- Trained new hires on return processing procedures, fostering a supportive learning environment that ensured consistent performance standards across the team.
- Conducted regular audits of returns inventory to identify discrepancies, initiating corrective actions when necessary.
- Conducted thorough investigations of disputed returns claims, working closely with customer service representatives to resolve disputes fairly and efficiently.
- Increased productivity through streamlined processes and system efficiency.
- Provided documentation and calculations to support inventory distribution decisions.
- Streamlined returns process for quicker resolution, implementing a systematic approach to handling returned items.
- Collaborated with team members to facilitate returns quickly and provide outstanding customer service.
- Adhered to company safety guidelines to minimize warehouse accidents.
- Distributed returned merchandise to appropriate store departments or palletized for liquidation.
- Documented returned product details in Software inventory tracking system.
- Managed inventory control of returned items, ensuring accurate record-keeping and preventing stock discrepancies.
Sewing Machine Operator
P.R.I.D.E.
Starke, FL
02.2008 - 10.2015
- Maintained an organized work area, ensuring efficient access to tools, materials, and supplies for optimal productivity.
- Produced high-quality garments through careful monitoring of stitch quality and consistency.
- Supported performance targets by maintaining clean and neat work areas.
- Operated sewing machines to join, reinforce, or decorate products and performed hand stitching for smaller projects.
- Met strict deadlines for garment production by efficiently managing workload and prioritizing tasks.
- Conducted routine sewing machine maintenance, lubrication, belt changes and lint removal.
- Tended to machines, troubleshot malfunctions and completed basic repairs to keep equipment fully functional and well-maintained.
- Identified malfunctions or failures by routinely monitoring and analyzing equipment operations.
- Demonstrated adaptability by quickly learning new machinery models as they were introduced into the workshop setting.
- Completed high-volume projects within tight deadlines while maintaining exceptional levels of craftsmanship in each piece produced.
- Assisted in training new employees on the operation and maintenance of sewing machines, promoting a supportive work environment.
- Improved product quality by ensuring precise machine settings and accurate stitching techniques.
- Achieved faster turnaround times by quickly identifying and fixing sewing machine issues to minimize downtime.
- Solved complex pattern construction challenges by utilizing expert knowledge of fabric types and sewing techniques.
- Adhered to safety protocols while operating industrial sewing machines, resulting in zero workplace accidents during tenure.
Education
Tallahassee Community College
Tallahassee, FLSkills
- Workplace safety
- Shipping and receiving
- Efficient organization
- Warehouse operations
- Return authorization
- Product inspection
- Teamwork
- Teamwork and collaboration
- Problem-solving
- Time management
- Attention to detail
- Calm and professional under pressure
- Reliability
- Excellent communication
- Computer skills
- Organizational skills
- Decision-making
- Relationship building
- Self motivation
- Product knowledge
- Order fulfillment
- Emotional intelligence
Timeline
Returns Processor
Homeangel LLC
10.2020 - 02.2025
Sewing Machine Operator
P.R.I.D.E.
02.2008 - 10.2015
Tallahassee Community College