Miles Jackson
Great bend,KS
Summary
Dynamic operations manager with a proven track record at Jackson Oil, enhancing efficiency and safety compliance. Skilled in team collaboration and equipment operation, I successfully streamlined processes, resulting in increased profitability. Committed to continuous learning and exceptional customer service, I foster positive work environments while ensuring timely project completions.
Overview
21
21
years of professional experience
Work History
Laborer
Amerine Utilities Construction
Great Bend, KS
08.2024 - Current
- Assisted in maintaining clean and organized work areas to ensure safety compliance.
- Operated basic hand tools and machinery under supervision to support production processes.
- Followed safety protocols to minimize hazards while performing physical labor tasks.
- Participated in team projects, collaborating effectively with colleagues on job assignments.
- Learned proper material handling techniques to optimize workflow and efficiency.
- Adhered to project timelines, ensuring timely completion of assigned duties and responsibilities.
- Engaged in continuous learning of industry practices to enhance skill set and job performance.
- Promoted a positive work environment by demonstrating strong teamwork and communication skills.
- Facilitated timely project completions by consistently meeting deadlines for assigned tasks.
Operations Manager
Jackson Oil
Great Bend, KS
06.2016 - 02.2025
- Streamlined daily operations to enhance efficiency and reduce downtime.
- Implemented safety protocols to ensure compliance and minimize workplace incidents.
- Coordinated scheduling and workflow management for optimal team productivity.
- Developed training materials to onboard new staff effectively and improve retention.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Developed and maintained relationships with external vendors and suppliers.
- Oversaw facility maintenance, ensuring optimal functionality of equipment and infrastructure at all times.
- Managed budgets effectively, consistently delivering projects on-time and within financial constraints.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Directed initiatives to improve work environment, company culture or overall business strategy.
- Increased profit by streamlining operations.
- Negotiated contracts with vendors and suppliers to obtain best pricing and terms.
Owner/Operator
Absolute Plumbing
Great Bend, KS
01.2010 - 05.2016
- Managed daily operations, ensuring efficient workflow and high-quality service delivery.
- Oversaw scheduling and dispatching of plumbing technicians to optimize service response times.
- Developed training programs for new employees, enhancing team skills and knowledge retention.
- Implemented safety protocols, ensuring compliance with industry regulations and reducing workplace incidents.
- Coordinated project management for complex plumbing installations, ensuring timely completion within budget constraints.
- Monitored financial performance, identifying cost-saving opportunities to improve overall profitability of operations.
- Managed day-to-day business operations.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
Owner/Operator
Absolute Trash Service
Great Bend, KS
06.2004 - 08.2007
- Analyzed customer feedback to improve service offerings and enhance client satisfaction levels.
- Established relationships with suppliers, negotiating favorable terms for materials and equipment procurement.
- Increased customer satisfaction by providing high-quality services and timely communication.
- Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
Education
Accounting
Mississippi State University
Starkville, MS12.2009
Skills
- Willingness to learn
- Attention to detail
- Safety awareness
- Heavy lifting
- Time management
- Punctual and reliable
- Customer service
- Physical strength
- Team collaboration
- Equipment operation
- State Driver's license
Timeline
Laborer
Amerine Utilities Construction
08.2024 - Current
Operations Manager
Jackson Oil
06.2016 - 02.2025
Owner/Operator
Absolute Plumbing
01.2010 - 05.2016
Owner/Operator
Absolute Trash Service
06.2004 - 08.2007
Accounting
Mississippi State University