Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Certification
Languages
Timeline
Generic
Miles Laubenstein

Miles Laubenstein

Austin,Texas

Summary

Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Customer Service/Auto Body Technician Apprentice

Pflugerville Auto Body
Pflugerville, Texas
11.2023 - 05.2024
  • Assisting customers by explaining the collision repair process their vehicle needs, while providing exceptional customer service.
  • Contributed to the successful completion of shop tasks while gaining experience in communicating effectively with dealerships, parts coordinators, and clients.
  • Assisted in repairing vehicles alongside shop head painter and body technician.
  • Calling customers with updates on their vehicles and providing an estimated time of completion.
  • Setting up dates for vehicle pickups for customers, and scheduling a driver to pick up and drop customers off.
  • Assisted and worked alongside skilled professionals in shop operations, including mechanics, body techs, and painters.
  • Prepared cars for various repair processes involving the removal and installation of headliners, bumpers, fenders, and quarter panels.

Customer Service Representative/Service Advisor

GO Car Wash
Austin, Texas
10.2022 - 08.2023
  • Spearheaded sales efforts by successfully pitching and endorsing a range of membership programs to clients.
  • Guaranteeing customers are greeted with an exceptional first impression and experience at our location, while providing a one-of-a-kind customer experience and engagement.
  • Provided thorough explanations to customers regarding the benefits of our various memberships, helping to extend the lifespan of their vehicle's exterior.

Customer Service Representative

Academy Sports and Outdoors-
Cedar Park, Texas
09.2021 - 08.2022
  • Successfully fulfilled customer needs by greeting them and offering comprehensive support at the front desk.
  • Coordinated team members' assignments to various store sections for customer order fulfillment and engaged in effective dialogue with customers to promote academy credit card sales.
  • Assisted customers in understanding the advantages of our credit program.

Education

Associate of Applied Science - Autobody Repair

Austin Community College
Austin, TX
02-2025

High School Diploma -

Round Rock High School
Round Rock, TX
05-2021

Skills

  • Insurance knowledge
  • Concise time management
  • Excellent work ethic
  • Commitment to quality
  • Auto body fabrication
  • Welding experience
  • Deadline-oriented
  • Client Service
  • Attentive to detail

Affiliations

  • Hiking
  • Fishing
  • Motorcycles
  • Cars

Accomplishments

  • 3.8 High School GPA

Certification

  • I-CAR Intro to Collision Repair Series Certificate

Languages

English
Full Professional
Spanish
Elementary

Timeline

Customer Service/Auto Body Technician Apprentice

Pflugerville Auto Body
11.2023 - 05.2024

Customer Service Representative/Service Advisor

GO Car Wash
10.2022 - 08.2023

Customer Service Representative

Academy Sports and Outdoors-
09.2021 - 08.2022

Associate of Applied Science - Autobody Repair

Austin Community College

High School Diploma -

Round Rock High School

Similar Profiles

CREATE PROFILE
Miles Laubenstein