Miles Ludi
Albuquerque,NM
Summary
Customer-oriented General Manager with multiple years of experience focused on increasing revenues and expanding margin. Adaptive and deadline-oriented consistently executes and completes multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen, offering vision and motivational acumen.
Overview
6
6
years of professional experience
Work History
Operations Manager
Avis Budget Group
04.2024 - Current
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
General Manager / Head of Ops
Mother Trail Beverage Co.
03.2021 - 12.2023
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
- Established comprehensive employee training programs to develop skills, improve productivity, and maintain compliance with industry regulations.
- Implemented robust inventory management systems to optimize stock levels and minimize waste/costs associated with excess product storage.
Spinal Imaging Specialist - Ass. Manager
Statera Spine
05.2018 - 09.2019
- Contributed to the development of new imaging protocols, resulting in increased productivity and improved output quality.
- Provided technical support and troubleshooting assistance to colleagues, fostering a collaborative work environment.
- Trained new employees on imaging equipment operation and best practices, facilitating their smooth integration into the team.
- Served as a subject matter expert within the organization regarding imaging technologies, providing guidance when necessary.
Education
Associate of Science - Integrated Studies
Central New Mexico Community College
Albuquerque, NM12.2023
Associate of Science - Molecular Biology
Mira Costa College
Oceanside, CA06.2016
Skills
- Leadership and team building
- Problem Resolution
- Operations Management
- Time Management
- Training and coaching
- Customer Relations
- Inventory Control
- Client Relations
- P&L Management
Accomplishments
Professional Cycling - 2005-2015
USA National Team
References
Available upon request
Leadership Experience
- Negotiation.
- Conflict resolution.
- Adaptability.
- Critical thinking.
- Decision-making.
- Problem-solving.
- Relationship building.
- Client Communication Skills
Timeline
Operations Manager
Avis Budget Group
04.2024 - Current
General Manager / Head of Ops
Mother Trail Beverage Co.
03.2021 - 12.2023
Spinal Imaging Specialist - Ass. Manager
Statera Spine
05.2018 - 09.2019
Associate of Science - Integrated Studies
Central New Mexico Community College
Associate of Science - Molecular Biology
Mira Costa College