Summary
Overview
Work History
Education
Skills
Timeline
Generic

Miles McConkey

Jacksonville

Summary

Dynamic Parts Counter Specialist with a proven track record at Horizon Services Inc., excelling in inventory management and customer service. Skilled in forklift operation and time management, I fostered strong supplier relationships, ensuring timely deliveries and optimal stock levels. Committed to enhancing customer satisfaction through expert product knowledge and efficient order processing.

Overview

8
8
years of professional experience

Work History

Parts Counter Specialist

Horizon Services Inc.
Jacksonville
05.2021 - 08.2025
  • Maintained accurate inventory records using company management systems and tools.
  • Collaborated with suppliers to ensure timely delivery of requested parts.
  • Conducted regular stock checks to ensure optimal inventory levels were maintained.
  • Trained new staff on company policies, procedures, and inventory management practices.
  • Entered data into computer system for tracking purposes and maintained accurate records of all transactions.
  • Researched part numbers, prices, availability, and other related information for customers.
  • Verified that all orders were filled accurately with the correct parts before shipment.
  • Served as point of contact between customers and vendors for order status updates.
  • Developed strong relationships with suppliers to ensure timely delivery of parts at competitive prices.
  • Provided technical advice regarding product specifications, installation, troubleshooting.
  • Checked stock levels on a daily basis to ensure adequate supply of parts.
  • Processed orders by phone, fax, or mail according to established procedures.
  • Replenished stock shelves as needed so that items were always available when required.
  • Received and stocked incoming merchandise, arranging items in correct locations.
  • Performed quality control inspections on parts and packaged parts for delivery or sale.
  • Located and labeled parts to maintain organized inventory of stock.
  • Ordered or purchased supplies to maintain optimum inventory.

Counter Salesperson

Winsupply
Jacksonville
02.2017 - 05.2021
  • Assisted customers with product selection and inquiries.
  • Processed sales transactions accurately and efficiently.
  • Learned product features and benefits to inform customers.
  • Greeted customers and provided excellent customer service.
  • Answered customer inquiries regarding prices, availability, and product features.
  • Provided support to other departments such as stocking shelves or organizing promotional displays.
  • Assisted in training new employees on proper counter sales techniques.

Education

Some College (No Degree) - N/A

FSCJ
Jacksonville, FL

Skills

  • Forklift operation
  • Time management
  • Order picking and processing
  • Shipping and receiving expert
  • Inventory counts
  • Storage and organization
  • Bill of lading

Timeline

Parts Counter Specialist

Horizon Services Inc.
05.2021 - 08.2025

Counter Salesperson

Winsupply
02.2017 - 05.2021

Some College (No Degree) - N/A

FSCJ

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