- DIY and Home Improvement
- Auto Repair/Restoration
- Reading
- Coding and Programming
- Strategy Games
- RC Airplanes
Miles McConkey
Jacksonville,FL
Summary
Parts professional with robust background in inventory management and customer assistance. Known for strong focus on team collaboration and achieving results, adapting flexibly to changing needs. Possesses in-depth knowledge of parts identification, inventory systems, and customer relations, fostering reliable and efficient work environment.
Overview
2026
2026
years of professional experience
Work History
Parts Counter Specialist
Horizon Services Inc.
05.2021 - 08.2025
- Maintained accurate inventory records using company management systems and tools.
- Collaborated with suppliers to ensure timely delivery of requested parts.
- Conducted regular stock checks to ensure optimal inventory levels were maintained.
- Trained new staff on company policies, procedures, and inventory management practices.
- Entered data into computer system for tracking purposes and maintained accurate records of all transactions.
- Researched part numbers, prices, availability, and other related information for customers.
- Verified that all orders were filled accurately with the correct parts before shipment.
- Served as point of contact between customers and vendors for order status updates.
- Developed strong relationships with suppliers to ensure timely delivery of parts at competitive prices.
- Provided technical advice regarding product specifications, installation, troubleshooting.
- Checked stock levels on a daily basis to ensure adequate supply of parts.
- Processed orders by phone, fax, or mail according to established procedures.
- Replenished stock shelves as needed so that items were always available when required.
- Received and stocked incoming merchandise, arranging items in correct locations.
- Performed quality control inspections on parts and packaged parts for delivery or sale.
- Located and labeled parts to maintain organized inventory of stock.
- Ordered or purchased supplies to maintain optimum inventory.
Counter Salesperson
Winsupply
02.2017 - 05.2021
- Assisted customers with product selection and inquiries.
- Processed sales transactions accurately and efficiently.
- Learned product features and benefits to inform customers.
- Greeted customers and provided excellent customer service.
- Answered customer inquiries regarding prices, availability, and product features.
- Provided support to other departments such as stocking shelves or organizing promotional displays.
- Assisted in training new employees on proper counter sales techniques.
- Previously the head of receiving. Responsible for all incoming orders for Morgan Brothers before buyout by WinSupply.
- Tracked product movement through seven branches of Morgan Brothers statewide.
- Tallied current stock to create orders needed to keep inventory at needed levels.
Delivery Driver
Uncanny Biscotti
2013 - 2017
- Ensured timely deliveries by efficiently planning routes and managing schedules.
- Maintained vehicle cleanliness and functionality through regular inspections and maintenance checks.
- Developed strategies to optimize delivery processes, reducing delays and enhancing customer satisfaction.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Managed customer inquiries and complaints in polite and professional manner.
Skiptracer
Hiday&Ricke P.A.
2006 - 2013
- Conducted thorough investigations to locate individuals and assets using proprietary databases.
- Collaborated with law enforcement agencies to gather intelligence and enhance recovery efforts.
- Analyzed financial records and public documents to identify leads and establish connections.
- Developed strategic plans for tracing difficult-to-find subjects, optimizing resource allocation.
- Implemented process improvements that increased trace success rates through enhanced data analysis methods.
- Maintained accurate case documentation, ensuring compliance with legal standards and company policies.
- Leveraged social media platforms to gather critical information on subjects, improving case outcomes.
- Collaborated with team members, sharing vital information to expedite case resolutions.
- Assisted in recovering company assets by swiftly locating debtors and their property.
- Located hard-to-find individuals by utilizing various databases and online resources.
- Searched computer databases, credit reports, public records or other resources to locate persons or to compile information for investigations.
Education
Some College (No Degree) - N/A
FSCJ
Jacksonville, FLSkills
- Forklift operation
- Time management
- Order picking and processing
- Shipping and receiving expert
- Inventory counts
- Storage and organization
- Bill of lading
- Parts identification
- Currently taking a course to receive a data analyst certification
Interests
Timeline
Parts Counter Specialist
Horizon Services Inc.
05.2021 - 08.2025
Counter Salesperson
Winsupply
02.2017 - 05.2021
Delivery Driver
Uncanny Biscotti
2013 - 2017
Skiptracer
Hiday&Ricke P.A.
2006 - 2013
Some College (No Degree) - N/A
FSCJ
Education and Training
other