Miles McGarrahan
Traffic Signal Technician
San Marcos,TX
Summary
Experienced Supervisor with sterling record of dependability and efficiency. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Excellent communication and listening skills. Acquainted with early hours and late evening work. Dedicated supervisor ready for new challenges.
Overview
24
24
years of professional experience
Work History
Traffic Signal Technician Supervisor
City Of Austin
03.2023 - Current
- Scheduling: jobs (weekly and up to months in advance), creating the Call-Back/ On-Call-Person schedule (for over a year in advance), training (safety, IMSA, traffic signal construction and maintenance, CDL)
- Coordinating with engineers, inspectors, project coordinators, contractors and other departmental entities to ensure traffic signal jobs are completed at MUTCD & COA standards in a safe manner. Reviewing plans created by engineers and relaying scope of work to the Traffic Signal Technicians.
- Oversees and manages the inventory of materials, supplies, PPE, and equipment to ensure an adequate quantity is available for their planned work.
- Develops and manages: traffic signal work orders, traffic signal training, site visits to plan or verify work/traffic control setup.
- Responsible for reporting and recording safety and incident documentation & HR compliance.
- Evaluates intersection and right of way conditions (before jobs) and makes independent decisions regarding method, material, or extent of /installation/modification/repair. Conducts independent inspections of project for quality control after work has been completed.
- Evaluates arterial management objectives and documents alternatives or modifications; communicate changes to staff and oversees implementation of changes.
- Communicates and responds to issues or concerns of technicians, other department and public and private entities. Answer questions or concerns from the public when on site or when directly responding to service requests.
- Responsible for reviewing, correcting and approving time sheets for Traffic Signal Technicians.
Traffic Signal Technician Lead
City Of Austin
07.2021 - 03.2023
- Participate in management level meetings and offer solutions to departmental challenges
- Participate in scheduling meetings and assist in generating the crews for the upcoming weeks jobs
- Reviews work orders, assigns work, and provides guidance and training to others. Ensures assigned work is completed in a timely manner.
- Analyzes, troubleshoots, installs, programs, repairs, inspects, and maintains routine and complex job assignments including but not limited to traffic signal equipment and associated electronic components.
- Reviews and interprets engineering plans, blueprints, profiles, work orders, and schematics to perform routine or complex installation or repair and maintenance of traffic signal equipment and associated electronic equipment.
- Monitors, evaluates, troubleshoots, and connects power lines and cables to traffic signals.
- Assigns or operates, diagnoses, repairs, calibrates, and maintains electronic testing equipment.
- Assigns or sets-up and operates hydraulic or aerial bucket truck or other City vehicle.
- Assigns or checks, cleans, and services equipment.
- Evaluates employee performance.
- Obtained IMSA Traffic Signal Inspector Certification.
- Tested and troubleshot malfunctioning equipment to maintain traffic control devices in optimum condition.
- Provided essential instructions to crews for daily objectives.
- Supervise installations and maintenance performed at intersections.
Traffic Signal Technician
City of Austin
02.2018 - 07.2021
- Full competency at operation and maintenance of traffic signal controllers and field equipment, CCTV cameras, power sources, and vehicle detection (loops, video, radar, wireless sensors).
- Currently hold IMSA certifications for Traffics Signal Technician Level 1 & 2.
- Data input of status of traffic intersections.
- Responds to urgent traffic signal malfunctions and ensures that repairs are completed correctly and in a timely manner.
- Tests and repairs signal equipment to the component level, including electromechanical, analog and microprocessor controlled equipment.
- Inspects traffic signal equipment to ensure that signalized intersections are operating as programmed.
- Installs, troubleshoots, repairs and maintains traffic signal equipment.
- Assists in the construction of traffic signal equipment.
- Maintains daily work records.
- Assists Traffic Operations Engineer in the operational capabilities of microcomputer controllers.
- Maintain inventory using a computer to track and monitor supplies.
- Programming of variable message signs.
- Operates aerial bucket truck for emergency and corrective maintenance activities.
- Serve as part of the on-call staff for emergencies involving traffic control devices
Technician
Austin City Photo Booth
11.2011 - 07.2020
- Build photo booths from the ground up- craft housing for photo booth hardware
- Link DSLR cameras with Windows PCs
- Solder custom LED light panels for photo booths.
- LED light bulb maintenance
- Calibrate studio lighting for photo booths
- Install detection for studio lighting
- Install DSLR cameras, PCs, printers, and studio flash into photo booth housings
- Create and maintain wireless network for photo booth equipment via photo booth app
- Installed and maintain CCTV security cameras for photo booth storage site
- Researched and implemented new technologies and equipment.
- Tested components and systems to evaluate performance and identify concerns.
Field Technician Specialist
AT&T
12.2015 - 01.2018
- Inspected, evaluated and calibrated electrical and mechanical systems and components.
- Collaborated and supervised contractors to ensure proper installation procedures were followed
- Install & repair copper/fiber wiring/facilities (both aerial and buried)
- Collaborated with supervisors to escalate and address customer inquiries or technical issues.
- Monitored system performance to identify potential issues.
- Documented install and repair steps performed for future reference.
- Read and interpreted technical manuals and schematics to understand systems design and operations.
- Delivered high-quality work by diligently following standard operating procedures.
- Collaborated with other field technicians to resolve complex technical issues.
- Testing integrity of copper wiring with aid of JDSU version 3/4
- Reading service orders for wiring installations/maintenance
- Copper/fiber splicing
- Home networking
- Intense work with both hand & power tools
Concierge/Bellman/Valet
Double Tree Suites by Hilton
09.2014 - 12.2015
- Making arrangements for guests (dinner reservations, tours, travel)
- Greet guest(s) upon arrival/ return, Assist guest(s) with luggage
- Park/ retrieve valeted vehicles for guests
- Inspected luggage for damage prior to storage, reporting issues to patrons.
- Escorted guests to and from rooms and assisted with baggage.
- Trained and supervised new staff members on baggage handling procedures.
- Explained important features of guest rooms to travelers.
- Carried out special requests from guests, delivering flowers and fruit baskets to rooms.
- Notified front desk manager of any guest issues in need of additional attention.
Site Supervisor
Cantu-McGarrahan Architects
05.2006 - 10.2015
- Coordinated work schedules of the contractors with the architects schedule to maximize efficiency.
- Troubleshot issues to keep machinery and tools operational.
- Maintained records and logs of work performed and materials and equipment used.
- Oversaw personnel safety and efforts at work site.
- Supervised material usage and contractor man-hours to keep projects in line with budgetary restrictions
- Prioritized and delegated workload based on available materials.
- Installed home networking systems
- Assisted contractors with duties when necessary
Valet Supervisor
Hilton Austin
01.2011 - 05.2014
- Trained junior staff in customer care, driving and parking operations to uphold standards.
- Created weekly valet schedule (Coordinated with event staff and front desk to meet demand)
- Maneuvered vehicles into designated areas to maximize parking capacity.
- Monitored and documented guest traffic flow in valet lot.
- Resolved customer complaints through calm, constructive communication.
- Built positive customer rapport for courteous, friendly and professional service.
- Entered guest vehicle information and location in computerized valet parking system.
- Helped guests unload and load luggage.
- Arranged special transportation for guests and booked taxis and business-class vehicles.
- Suggest and give directions to local eateries and other attractions
- Drove varied vehicles, including luxury and sports models, safely and legally.
- Issued and collected claim tickets and processed valet parking fees.
- Logged and documented parked vehicle details for accurate records.
- Greet guest(s) upon arrival/ return.
Inventory Associate
CarMax
01.2008 - 12.2010
- Vehicle cosmetic maintenance
- Developed inventory reports to provide management with comprehensive data on inventory levels.
- Transporting of vehicles to dealerships
- Shipping/ receiving of vehicles
Construction Assistant
Cantu-McGarrahan Architects
05.2000 - 05.2006
- Experience (in homebuilding) working with: concrete, wood working, painting, tile
- Removed debris and waste from job sites.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Dug trenches and backfill holes to prepare for construction site.
- Mixed mortar and concrete.
- Operated variety of power tools and hand tools.
Education
Degree in progress -
Austin Community College
Austin, TXDegree in progress - undefined
University of Texas
Austin, TXHigh School Diploma - undefined
William B. Travis High School
Austin, TXSkills
- Adaptability
- Written communication
- Workplace Safety
- Team player
- Customer service
- Time Management
- Reading Comprehension
- Active Listening
- Eagerness to learn
- Unwavering positive attitude
Languages
- English
Timeline
Traffic Signal Technician Supervisor
City Of Austin
03.2023 - Current
Traffic Signal Technician Lead
City Of Austin
07.2021 - 03.2023
Traffic Signal Technician
City of Austin
02.2018 - 07.2021
Field Technician Specialist
AT&T
12.2015 - 01.2018
Concierge/Bellman/Valet
Double Tree Suites by Hilton
09.2014 - 12.2015
Technician
Austin City Photo Booth
11.2011 - 07.2020
Valet Supervisor
Hilton Austin
01.2011 - 05.2014
Inventory Associate
CarMax
01.2008 - 12.2010
Site Supervisor
Cantu-McGarrahan Architects
05.2006 - 10.2015
Construction Assistant
Cantu-McGarrahan Architects
05.2000 - 05.2006
Degree in progress -
Austin Community College
Degree in progress - undefined
University of Texas
High School Diploma - undefined
William B. Travis High School