Summary
Overview
Work History
Education
Skills
Timeline
Generic

Miles palmer

Loveland

Summary

Dynamic and dedicated professional with a strong work ethic and attention to detail, honed at Hogfish Bar & Grill. Proven ability to enhance kitchen efficiency and customer satisfaction through effective multitasking and team collaboration. Skilled in cleaning and sanitizing, consistently maintaining a safe and organized environment under pressure.

Developed efficiency and attention to detail in high-paced kitchen environment. Skilled in maintaining cleanliness and supporting team operations, looking to transition into new field. Committed to leveraging these skills to add value in different professional setting.

Developed deep understanding of guest interaction and team collaboration in hospitality environment. Skilled in training, leading, and supporting new team members to deliver high-quality service. Looking to transition into new field, leveraging my expertise in creating positive experiences and enhancing team performance.

Experienced with guest relations, ensuring warm and welcoming atmosphere. Utilizes effective communication skills to manage guest inquiries and resolve issues promptly. Track record of maintaining high standard of service and fostering positive guest experiences.

Overview

4
4
years of professional experience

Work History

Dishwasher

Hogfish Bar & Grill
11.2024 - 02.2025
  • Kept kitchen areas neat and clean by removing trash and organizing supplies.
  • Followed supervisor instructions to complete tasks on time.
  • Kept work area clean, dry, and free of debris to prevent incidents and accidents.
  • Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
  • Cleared, washed and stacked all plates, dining utensils, and trays quickly and without breaking.
  • Enhanced kitchen efficiency by maintaining a clean and organized workspace for fellow staff members.
  • Increased performance reliability under pressure by consistently meeting fast-paced dishwashing demands, even during the busiest service periods.

Host Trainer

Perkins Restaurant & Bakery
10.2023 - 12.2024
  • Proactively identified potential issues before they escalated into larger problems, mitigating risks to guest satisfaction.
  • Increased customer satisfaction by effectively addressing and resolving conflicts or concerns.
  • Enhanced guest experience by providing exceptional service and maintaining a welcoming atmosphere.
  • Maintained up-to-date knowledge of menu offerings and special promotions, enabling accurate information sharing with guests.
  • Trained new hires in food handling and safety protocols to boost knowledge and performance.
  • Monitored food inventory and supplies to prevent waste.

Host

Betta Gumbo
06.2021 - 07.2023
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Answered customer questions about hours, seating, and menu information.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
  • Contributed to team success through effective communication and cooperation with coworkers and management.
  • Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
  • Monitored seating area and checked restrooms regularly to keep spotless.
  • Completed daily side work and opening and closing duties without fail.

Education

No Degree -

Harold Ferguson High School
Loveland, CO
05-2026

Skills

  • Strong work ethic
  • Cleaning and sanitizing
  • Attention to detail
  • Time management
  • Heavy lifting
  • Waste disposal
  • Restocking skills
  • Supply restocking
  • Fast-paced environment
  • Team collaboration
  • Physical stamina
  • Team player
  • Multitasking

Timeline

Dishwasher

Hogfish Bar & Grill
11.2024 - 02.2025

Host Trainer

Perkins Restaurant & Bakery
10.2023 - 12.2024

Host

Betta Gumbo
06.2021 - 07.2023

No Degree -

Harold Ferguson High School