MILES PORTER
Pittsburgh,PA
Summary
Highly effective and efficient professional with over 10 years of experience managing relationships across diverse populations for a common goal within the academic and nonprofit sectors. Maintains a deep passion for leveraging sports as tool to improve health, wellness, and professional growth amongst individuals and teams within the community that provides a value and a direct ROI
Overview
7
7
years of professional experience
1
1
Certification
Work History
Director of Juvenile Diversion and Child Services
Youth Enrichment Services
01.2023 - Current
- Oversaw operations and provided corrective feedback to achieve daily and long-term goals.
- Monitored and coordinated workflows to optimize resources.
- Formed strategic partnerships and connected with potential clients to drive business development.
- Drove business expansion by identifying new markets, conducting research, and developing targeted marketing campaigns.
- Optimized staff performance by designing comprehensive training programs tailored to individual needs.
- Assisted in recruiting, hiring and training of team members.
Manager of Diversion and Restorative Practice
Youth Enrichment Services
09.2020 - 12.2022
- Mentored, monitored, and supervised pre-adjudicated youth awaiting court hearing
- Conducted school visits and promoted school attendance, good grades, and positive behavior
- Conducted home visits, promoted parental guidelines for youth, and cultivated effective, communicative relationships with client families
- Coordinated, designed, and managed budget for Diversion programming
- Generated quarterly reports on client status and performance; evaluated and assessed the program
- Developed and implemented client action plans and identified necessary resources to support client and family needs.
PROGRAM DIRECTOR
Y ON THE FLY, YMCA Pittsburgh
04.2019 - 08.2019
- Created and managed a 100,000 program budget
- Directed all operations of Y on the Fly program including facility and staff management, daily operations, scheduling, collaboration with other agencies and health education
- Recruited, employed, developed, supervised, evaluated and terminated part time staff
- Assisted in forming community partnerships to expand YMCA without walls concept.
BUSINESS DEVELOPMENT
YMCA Greater Pittsburgh
10.2018 - 03.2019
- Answered phone calls, web chats, and emails for all YMCA Greater Pittsburgh branches
- Resolved member issues regarding membership accounts, healthy living, youth programs, and group exercise
- Analyzed membership data to increase membership experience
- Registered YMCA members for youth sports, swim lessons, and a variety of different services offered.
ADMISSIONS ADVISOR
Chamberlain University
08.2016 - 05.2018
- Responsible for recruitment of prospective students via phone, email, college fairs, and campus tours
- Arranged and conducted interviews of prospective students
- Evaluated all applicant documents including application, transcripts, and letters of recommendation before submitting to the admissions committee
- Responsible for assisting new and prospective students through the entire admissions process.
Education
Master of Science - Sports Management
California University of Pennsylvania
California, PA08.2014
Bachelor of Science - Sports Management
California University of Pennsylvania
California, PA12.2012
Skills
- Recruitment
- Training & Development
- Staff Evaluation
- Data Analysis
- Conflict Resolution
- Non-profit Management
- Strategic Planning
- Fundraising Events
- Budget Management
Certification
- Restorative Practice
- Leadership Pittsburgh
- FIBA Licensed Agent
- YMCA leadership
Activities
- Voices to Men-Director of male mentoring program. Leadership position held., 8/2020-present
- PIAA Referee Association-Active member of Pennsylvania basketball referee association. Attend monthly meetings to discuss referee related issues., 4/2021-Present
- Leadership Pittsburgh- Participated in weekly leadership based meetings, fundraisers, and events., 9/2010-5/2012
- Houston Urban League- Participated in weekly meetings, fundraisers, and events., 8/2017-8/2018
Timeline
Director of Juvenile Diversion and Child Services
Youth Enrichment Services
01.2023 - Current
Manager of Diversion and Restorative Practice
Youth Enrichment Services
09.2020 - 12.2022
PROGRAM DIRECTOR
Y ON THE FLY, YMCA Pittsburgh
04.2019 - 08.2019
BUSINESS DEVELOPMENT
YMCA Greater Pittsburgh
10.2018 - 03.2019
ADMISSIONS ADVISOR
Chamberlain University
08.2016 - 05.2018
Master of Science - Sports Management
California University of Pennsylvania
Bachelor of Science - Sports Management
California University of Pennsylvania
- Restorative Practice
- Leadership Pittsburgh
- FIBA Licensed Agent
- YMCA leadership
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