MILES SATTERWHITE
Rocky Mount,NC
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
41
41
years of professional experience
Work History
Data Management Assistant
Premier Data LLC
Zebulon, NC
06.2020 - Current
- Schedule techniques for quality data collection to meet expected adequacy, accuracy and legitimacy targets.
- Implement document management solutions with primary focus on document control, distribution and knowledge management.
- Work closely with management teams to plan, and develop technical strategies for collecting data from area courthouses, such as tax liens, judgments, evictions, and updates.
- Interview, hire and train subcontractors.
Marketing and Communications Manager
Grout Works LLC
02.2019 - 04.2020
- Boosted ratings by 60% through targeted social media marketing campaign.
- Directed marketing projects at all stages, including conceptual planning, schedule management and final implementation.
- Conducted trials and tests of marketing channels such as paid acquisition, social media and fresh content creation.
- Evaluated consumer preferences and behaviors, combined with market trends and historical data, to adjust and enhance campaigns.
Sales and Leasing Consultant
Bobby Murray Toyota
01.2006 - 09.2018
- Consulted with sales and finance managers to negotiate sales price, trade-in allowance, license fee, discounts, and financing or lease options on vehicle.
- Drove team revenue totals by bringing in top sales numbers.
- Qualified buyers by matching requirements and interests to various car or truck models and discussing finance options.
- Investigated and resolved customer grievances and escalated issues needing further investigation to appropriate department or management.
- Maintained contact with established customers to confirm satisfactory experience and encourage repeat and referral business.
Certified Sales and Leasing Consultant
Premier Ford And Lincoln Auto Dealership
06.1997 - 12.2005
- Completed sales contracts, purchase documentation, registration paperwork and dealership records.
- Maintained in-depth knowledge of vehicles, market conditions and customer buying preferences.
- Negotiated purchase prices and explained sales, warranty and optional products.
- Generated consistent referrals and repeat business by providing exceptionally knowledgeable and friendly service.
- Resolved customer concerns regarding loan financing and warranties.
- Greeted customers upon arrival to dealership and engaged in conversation to uncover specific purchasing needs and budget.
Mortgage Loan Originator
Mortgage Plus
09.1997 - 08.1998
- Collaborated with sales agents, financial planners and accountants to attract clients and enhance beneficial partnerships.
- Resolved discrepancies between borrowers, lenders and financial institutions with detail orientation and efficiency.
- Reviewed loan files and updated to match current standards.
- Worked with underwriters to fix application problems and resolve issues.
- Prepared documents for customers, submitting and overseeing through each step of closing process.
- Updated borrowers through each step of loan application, approval and closing processes while remaining attentive to all customer needs.
- Explained different types of loans pertaining to client situations.
- Oversaw scheduling of timely loan closing to satisfy home builder and borrower needs.
Real Estate Sales Agent
Century 21
06.1996 - 06.1997
- Negotiated between buyers and sellers of properties with efficiency and transparency to maximize profits and maintain satisfaction of clients.
- Generated leads for sales and rental properties through cold calls and referrals.
- Compared, researched and appraised properties.
- Educated clients on sales and buying processes and advised buyers on making decisions.
- Liaised between buyers and sellers to provide positive experiences for both parties.
Correctional Officer
Polk Youth Institution
03.1991 - 02.1997
- Oversaw control center, monitoring inmates, visitors and employees for signs of suspicious behavior.
- Checked all book in and discharges, making sure all charges have paperwork and all discharges have orders of discharge.
- Handled inmate counts and searches for missing inmates.
- Verified all prison visitors carried proper identification and had no contraband before entering institution.
- Supervised dining hall, outdoor recreation area, vocational shop and inmate housing unit.
- Inspected housing cells and directed teams completing in-depth searches for contraband or damage.
- Assigned officer tasks such as cleaning cells and stocking clean laundry to keep prison running efficiently.
- Completed daily work report sheets and delegated tasks to employees.
Warehouse Supervisor
AVX Corporation
10.1981 - 03.1991
- Supervised shipping and receiving, distribution, and workplace safety.
- Supervised warehouse operations by managing employees during shifts.
- Oversaw daily operations and shipping and handling processes.
- Monitored adherence to safety protocols and company policies by staying attentive to details.
- Supported production workers in meeting goals without compromising safety and compliance.
Education
High School Diploma -
Northwood High School
Pittsboro, NC06.1981
Skills
- Client communication
- Marketing and advertising
- Strategic planning
- Public and Media Relations
- Computer skills
- Written Communication
- Teamwork
Classic Automobile Enthusiast
When time permits love to drive my classic truck to competitions and cruise ins.
Timeline
Data Management Assistant
Premier Data LLC
06.2020 - Current
Marketing and Communications Manager
Grout Works LLC
02.2019 - 04.2020
Sales and Leasing Consultant
Bobby Murray Toyota
01.2006 - 09.2018
Mortgage Loan Originator
Mortgage Plus
09.1997 - 08.1998
Certified Sales and Leasing Consultant
Premier Ford And Lincoln Auto Dealership
06.1997 - 12.2005
Real Estate Sales Agent
Century 21
06.1996 - 06.1997
Correctional Officer
Polk Youth Institution
03.1991 - 02.1997
Warehouse Supervisor
AVX Corporation
10.1981 - 03.1991
High School Diploma -
Northwood High School