Summary
Overview
Work History
Education
Skills
Accomplishments
References
Timeline
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Miles Sheppard

Keokuk,IA

Summary

Skilled criminology major with strong background in facility maintenance and management roles. Familiar with coordinating schedules, maintenance tasks, and ensuring safety compliance. Known for problem-solving abilities, commitment to operational excellence, and skill for improving efficiencies in previous work environments. Demonstrated skills in customer service, leadership, and team collaboration.

Overview

3
3
years of professional experience

Work History

Facility Attendant

University of Iowa
Iowa City, Iowa
05.2023 - 12.2025

Helped keep the facility safe, clean, and organized by monitoring gyms and workout areas, assisting patrons, setting up equipment, and reporting maintenance issues. Provided friendly customer service and helped enforce facility rules. Worked both independently and as part of a team.

Sales Associate

Hibbitt Sports
Keokuk, Iowa
04.2023 - 08.2023

Greeted customers and provided excellent service. Helped customers choose products, find the right size, and offer style advice. Gave clear information about products, prices, and services. Handled sales transactions using the point-of-sale system. Organized stockroom and restocked shelves to keep inventory up-to-date. Kept the store clean, including floors, windows, and displays. Assisted customers with finding products and answered any questions.

Education

Bachelor of Arts - Criminology

University of Iowa
Iowa City, IA
12-2025

Warsaw High School
Warsaw, IL
05-2022

Skills

  • Team collaboration
  • Problem analysis
  • Communication skills
  • Professionalism and accountability
  • Adaptability
  • Time management

Accomplishments

4 Year All State in Cross Country/Track - High School
2022 Men's Cross Cross Country Sportsmanship Award Honoree for BIG 10s
2022 Newcomer Award for Cross Country - University of Iowa
2022-2025 All-Big Ten Academic Honoree

References

Randy Hasenbank - Distance Coach University of Iowa - (319) 430-6334

Mike Valentine - Assistant Director of Facility Operations University of Iowa - (319) 335-5723

Shari Bozorgzad - Head of St. Vincent Catholic School - (319) 524-5450

Tami Ingratta - Store Manager of Hibbett Sports - (319) 520-0847

Timeline

Facility Attendant

University of Iowa
05.2023 - 12.2025

Sales Associate

Hibbitt Sports
04.2023 - 08.2023

Bachelor of Arts - Criminology

University of Iowa

Warsaw High School