MILES SHERWIN ABITAN
Carnival Cruise Lines
Olongapo,Zambales
1
Language
13
years of professional experience
Highly motivated employee with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Competent in Customer Service, Purchasing, Front Office, and F&B. Dedicated to giving every guest a positive and memorable experience.
Work History
Galley Steward
1 Year 11 Months- Maintained galley sanitation standards through thorough cleaning of food prep, dishwashing, and storage areas.
- Operated commercial dishwashing equipment to ensure continuous supply of clean utensils and cookware.
- Coordinated with kitchen staff to support smooth food service and timely cleanup during peak operations.
- Inspected work areas for cleanliness, safety hazards, and sanitation compliance before and after meal periods.
- Maintained a sanitary work environment, following strict health and safety standards for the well-being of guests and staff members.
- Supported fellow crew members in various tasks as needed, fostering a positive teamwork atmosphere onboard the vessel.
Front Office Associate
8 Months- Greeted customers upon arrival and provided them with outstanding customer service.
- Assisted guests with check-in, check-out, and room reservations.
- Answered incoming calls and inquiries from potential guests in a professional manner.
- Handled cash payments for guest transactions accurately and efficiently.
- Performed daily audits of front desk operations and ensured accuracy of financial records.
- Updated guest profiles in the computer system regularly to ensure accurate records are kept.
- Welcomed large volume of guests and improved overall customer service.
- Scheduled housekeeping staff according to occupancy levels.
- Resolved customer complaints in a timely manner to ensure customer satisfaction.
Purchasing Assistant
2 Years 1 Month- Reviewed purchase orders and invoices for accuracy.
- Developed relationships with vendors to ensure timely delivery of goods.
- Maintained records of all purchases, pricing, and other important data.
- Researched potential suppliers to determine best value for materials purchased.
- Negotiated prices and terms with vendors to secure favorable deals.
- Advised management on changes in product availability, price fluctuations.
- Conducted quality assurance inspections upon receipt of goods from vendors.
- Worked closely with Accounts Payable department to resolve invoice discrepancies.
- Prepared contract agreements and other documentation.
- Entered new purchases into Excel to keep records updated.
- Purchased quality merchandise at lowest price and correct amounts.
Bell Attendant
4 Years 7 Months- Greeted guests with a friendly and welcoming attitude.
- Informed guests of hotel amenities, services and attractions in the local area.
- Assisted guests with luggage storage and retrieval.
- Provided directions to local attractions for guests.
- Coordinated transportation needs for arriving and departing guests.
- Maintained cleanliness of lobby area, including furniture and fixtures.
- Answered guest inquiries regarding hotel services, facilities and hours of operation.
- Provided assistance to housekeeping staff as needed during busy times.
- Enforced hotel policies regarding noise levels, smoking areas.
- Adhered to company standards for customer service excellence at all times.
- Greeted visitors pleasantly upon arrival and offered immediate assistance.
- Delivered newspapers, mail, faxes, messages and check-out invoices to guest rooms.
- Gathered information from front desk about important and upcoming guests.
- Attached claim checks to bags to efficiently store and organize luggage.
Merchandiser
6 Months- Regularly monitored store shelves to ensure product availability, restocking and rotating merchandise as needed.
- Assisted customers with locating desired items within store locations.
- Maintained a clean and organized work environment at all times.
- Collaborated with vendors to negotiate pricing, delivery dates, and other terms of sale.
- Developed promotional strategies to increase sales of featured products.
- Organized displays according to company standards and specifications.
- Generated reports detailing current stock levels, sales figures, markdown information.
Education
Associate - Hotel & Restaurant Management
in Hotel And Restaurant Services
High School Diploma
Skills
Sales Support
Guest Relations
Basic accounting
Hospitality services
Report Preparation
Billing and Invoicing
Inventory Support
Check-in management
Listening Skills
Administrative Support
Professionalism
Team Collaboration
Adaptability and Flexibility
Food safety
Languages
English: First Language
Timeline
Galley Steward
Carnival Cruise Lines
11.2024 - CurrentRead More
Front Office Associate
The Aurora Subic Hotel
02.2024 - 10.2024Read More
Purchasing Assistant
Subic Bay Travelers Hotel & Event Center, Inc.
03.2021 - 04.2023Read More
Bell Attendant
Subic Bay Travelers Hotel & Event Center, Inc.
08.2016 - 03.2021Read More
Merchandiser
SM Supermarket
10.2013 - 04.2014Read More
St. Anne Academy
High School Diploma
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Mondriaan Aura College
Associate from Hotel & Restaurant Management
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