Miles Siwy
Lackawanna,NY
Overview
2
2
years of professional experience
Work History
Baker
Mazurkas Bakery
02.2024 - 06.2025
- Produced consistently high-quality baked goods for customers.
- Complied with health and safety codes to protect staff and customers.
- Operated and maintained bakery equipment, including ovens and mixers.
- Enhanced customer satisfaction by consistently producing high-quality baked goods and maintaining a clean, organized workspace.
- Collaborated with team members to complete tasks and maintain smooth running of bakery.
- Maintained a safe work environment by strictly adhering to sanitation guidelines and addressing potential hazards promptly.
- Ensured product freshness by implementing proper storage techniques and regularly rotating stock.
- Collaborated with team members to complete large orders for special events, ensuring timely delivery and client satisfaction.
- Operated cash registers and processed payments accurately.
- Provided excellent customer service, answering questions about products and offering personalized recommendations based on individual preferences.
- Frosted and iced cakes, cupcakes, cookies, doughnuts, sweet rolls, and coffee cakes.
- Created appealing displays to showcase products in bakery.
- Resolved customer complaints with empathy and professionalism, maintaining positive bakery image.
- Cleaned and maintained kitchen equipment and oven.
- Operated ovens and bakery equipment to prepare products according to recipes.
- Prepared all pastry items in accordance with standards of quality, quantity control, taste, and presentation.
- Packaged finished products for sale.
- Decorated cakes, cupcakes and other pastries according to customer requests.
Bakers Assistant
Tops Friendly Markets
01.2023 - 03.2023
- Enhanced product quality by diligently measuring and mixing ingredients according to recipes.
- Displayed strong attention to detail when shaping dough and crafting decorative elements for pastries.
- Assisted with packaging baked goods for retail sale, ensuring professional presentation that attracted customer interest.
- Upheld consistent baking schedules to ensure fresh products were available throughout each day.
- Provided exceptional customer service at the bakery counter, promoting return business through friendly interactions.
- Followed food safety standards when handling ingredients.
- Replenished bakery items in display cases.
- Replenished and rotated food items, following correct food cooling and storage procedures.
- Prepared frostings and other toppings for cakes and pastries.
- Frosted and iced cakes, cupcakes, cookies, doughnuts, sweet rolls, and coffee cakes.
- Packaged finished products for sale.
- Decorated cakes, cupcakes and other pastries according to customer requests.
Education
Culinary
Lackawanna High School
Lackawanna, NY06.2023
Timeline
Baker
Mazurkas Bakery
02.2024 - 06.2025
Bakers Assistant
Tops Friendly Markets
01.2023 - 03.2023
Culinary
Lackawanna High School