Hi, I’m
Miles Taylor
Chattanooga,TN
The supernatural is the natural not yet explained.
Elbert Hubbard
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
8
years of professional experience
6
Certification
Work History
Friends House MinistriesChattanooga, TN
Housing Coordinator For Recovery
05.2023 - Current
Job overview
- Assessed eligibility of applicants in accordance with predetermined criteria to fill vacancies.
- Responded to complaints and members' inquiries to improve service delivery.
- Performed statistical collection to track tenant communication and applicant data.
- Supervised personnel directly engaged in housing program administration, maintenance and clerical support.
- Maintained accurate records and documented client data in company databases.
- Developed appropriate treatment plans focusing on each individual's needs.
- Built partnerships with related organizations to develop support and gain greater attention for important issues.
- Promoted community resources through printed marketing material, email newsletters and social media campaigns.
- Interviewed potential clients, collecting personal information to determine eligibility for social assistance.
- Guided clients through transition to independent living within community.
- Made referrals to utilize community resources for resident's needs.
- Provided assertive community-based rehabilitation and case management services to high-risk mentally ill patients.
- Educated local community residents about available health and wellness resources.
- Referred clients to substance abuse treatment programs and outpatient dual diagnosis treatment programs.
- Empowered patients and families to negotiate with resource providers and make decisions on own behalf.
OxfordHouse Inc.Chattanooga, TN
Reentry Coordinator Sober Living
09.2019 - 05.2023
Job overview
- Documented and filed patient health reports and charts.
- Managed load of multiple cases on consistent basis.
- Collaborated with various healthcare professionals to plan rehabilitation programs.
- Assisted clients with enhancing skills in areas such as job searching, interviewing and business and personal etiquette.
- Connected individuals with relevant community resources and coordinated referrals.
- Performed assessments to determine individual limitations and strengths.
- Prepared patients for self-management and decision-making responsibilities.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Understood and followed oral and written directions.
- Maintained strict data confidentiality and privacy on information related to individuals.
- Instilled hope by promoting positive self-disclosure and actively listening to client needs.
- Led support groups and facilitated one-on-one meetings with struggling individuals.
- Shared details regarding recovery and wellness principles focused on helping others struggling to stay focused on personal recovery journeys.
- Assisted others through dynamic relationships built on trust and utilized effective listening and interpersonal skills.
- Helped individuals overcome discrimination, stigmas and trauma by providing encouragement and community resources.
- Aided individuals by developing wellness plans and advance directives to achieve goals.
- Helped individuals overcome harmful drug and alcohol addictions.
- Referred individuals to outside resources and services for additional support.
- Offered advanced counseling in institutional setting following correct procedures and aligning with required standards.
- Responded to crisis situations when severe mental health and behavioral issues arose.
- Listened to personal stories, asked probing questions and offered knowledgeable advice for different situations.
- Collaborated to set goals and outline steps to achieve objectives.
- Assisted clients with developing relevant skills to improve functionality in social, educational and vocational situations.
- Encouraged development of relevant skills to help overcome specific concerns.
- Completed detailed documentation of sessions, patient notes and recommendations.
- Coordinated resources to support clients and help each achieve targets.
- Met with clients to understand individual needs and develop personalized counseling plans.
- Incorporated different treatment methodologies and evidence-based practices to meet clients' specific needs.
- Compiled personal information and compared against professional knowledge to determine needs and optimum strategies for success.
- Directed, coordinated and evaluated activities of staff and interns engaged in patient assessment and treatment.
- Kept pace with changes in research on diagnostic and treatment protocols to give best possible support to clients.
- Advised on [Type] decisions based on latest available information.
- Consulted on outside cases using personal expertise in [Type] diagnoses.
Education
South Central Correction CenterClifton, TN
GED
06.1999
Skills
- [Area of Expertise] Specialized Care
- Quality Assurance Controls
- Emotional Awareness
- Treatment Plans Knowledge
- Progress Evaluations Understanding
- Recovery efforts and assistance
- Affordable housing programs knowledge
- Goals and performance
- Forecasting and planning
Languages
English
Professional
Accomplishments
- .
Affiliations
- Member, Alumni Association
Certification
- WRAP Training - 2022
- CPRS Training - 2022
- CPR Training - 2021
- Voices of Recovery, OxfordHouse - 2021
- Tennessee Corrections Volunteer Certifcate, CADAS - 2023
- NARCAN Training - 2023
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Housing Coordinator For Recovery
Friends House Ministries
05.2023 - Current
Reentry Coordinator Sober Living
OxfordHouse Inc.
09.2019 - 05.2023
South Central Correction Center
GED