Summary
Overview
Work History
Education
Skills
Timeline
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Miles Thompson

San Jose,CA

Summary

Young, dedicated, hard-working, enthusiastic team player who has the ability to thrive in any type of environment. Always looking to move up and always looking for a challenge.

Overview

2
2
years of professional experience

Work History

Cook

Shake Shack
San Jose, CA
11.2022 - 10.2023
  • Cleaned kitchen equipment, surfaces, utensils and dishes.
  • Adhered to regulatory standards regarding safe and sanitary food prep.
  • Monitored stock levels of food items and ordered more when necessary.
  • Sanitized workstation at end of shift to minimize risk of salmonella and other food-borne illnesses.
  • Operated kitchen equipment in alignment with OSHA protocols and manufacturer instructions.
  • Prepared meals according to recipes and menus, adjusted ingredients and cooking times accordingly.
  • Organized storage areas for efficient usage of space.
  • Memorized new menu items and ingredients quickly to help customers select items meeting needs and preferences.
  • Wrapped, dated and labeled food items in storage for safety and freshness.
  • Communicated effectively with wait staff regarding patron food allergies and dietary restrictions.
  • Maintained safe operations of food prep equipment to reduce complications and retain safety procedures.
  • Ensured that all food was cooked at the correct temperature and stored correctly.
  • Assisted in developing new recipes or modifying existing ones for better taste or efficiency.
  • Grilled and deep fried various foods from meats to potatoes.
  • Operated grills, fryers and broilers to cook items to quality guidelines.
  • Prepared variety of foods according to exact instructions and recipe specifications.
  • Carried pans and trays of food to and from work stations, stove and refrigerator.
  • Maintained a clean working environment by sweeping, mopping floors, washing surfaces and emptying trash cans.
  • Trained, managed and guided kitchen staff to improve overall performance, service quality and productivity.
  • Checked quality of ingredients before use in order to ensure freshness.
  • Set up work stations prior to opening to minimize prep time.

Courtesy Clerk

Safeway
San Jose, CA
06.2021 - 11.2022
  • Enhanced productivity and customer service levels by anticipating needs and delivering outstanding support.
  • Assisted with price checks, go-backs, and replenishing supplies.
  • Promptly responded to customer requests or complaints in an appropriate manner.
  • Organized backroom areas for efficient storage of merchandise.
  • Carried out special orders requested by customers promptly and efficiently.
  • Oversaw collection shopping carts from parking lot to maintain clean, organized area.
  • Provided excellent customer service by being friendly and courteous at all times.
  • Stocked shelves with merchandise, rotated products, and removed expired items.
  • Followed best practices for bagging items in reusable, plastic and paper bags.
  • Increased customer satisfaction ratings 100% by effectively answering questions, suggesting effective solutions and resolving issues quickly.
  • Delivered exceptional customer service by greeting customers and directing to desired items.
  • Worked as part of a team to meet daily goals for stocking shelves, cleaning.
  • Escorted customers to desired merchandise location.
  • Took unwanted items from checkout to proper location.

Education

High School Diploma -

Summit Public School: Tahoma
San Jose, CA
06-2022

Skills

  • Positive and Professional
  • Customer Service
  • Cleaning and Organization
  • Performance Improvement
  • Focused and Disciplined

Timeline

Cook

Shake Shack
11.2022 - 10.2023

Courtesy Clerk

Safeway
06.2021 - 11.2022

High School Diploma -

Summit Public School: Tahoma

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Miles Thompson