Milette Smith

After being laid off a food trailer fell into my lap so I decided to try it, I organized and remodeled the trailer, got all the county/state permits, went online and found locations to set up, stocked the trailer with needed provisions and off I went. This is very hard work, long hours, grueling temperatures and you never know what you're going to make each day. I have operated the trailer by myself for 6 months and have realized its not for me, I need structure and stability in my work life.

First 3 months I was the lead in a cafeteria based inside of a manufacturing company. My duties were to fill in as cashier and cook when needed, I ordered product 3 times a week, counted cash tills daily and made deposits to the bank. I also worked nights when needed resulting in split shifts to ensure both shifts were prepared for service. When that company closed their cafeteria I started traveling to help other cafeterias. I was laid off after the holidays due to not wanting to travel 5 days a week out of state and low seniority.

• Complied with health and safety codes to protect staff and customers.
• Packaged and labeled baked goods with accurate descriptions and ingredients.
• Set heat and humidity temperatures for proof box.
• Cleaned and maintained kitchen equipment and oven.
• Baked consistent quality items by accurately mixing, dividing, shaping and proofing.
• Prepared all pastry items in accordance with standards of quality, quantity control, taste and presentation.
• Determined quantity of product to prepare for next day operation by maintaining detailed production schedule.
• Mixed icing and other toppings by reading recipes, scaling and measuring ingredients and operating mixer.
• Mixed, proofed, shaped and baked dough for baguettes, bagels and other breads.

• Set schedules for 20 associates by planning and designating shifts and hours.
• Controlled inventory costs by carefully managing portion control and reducing waste.
• Inventoried food products and associated materials.
• Achieved high customer satisfaction ratings with thorough training and effective customer service policies.
• Inspected preparation and storage equipment regularly to assess and maintain performance for cost-effective, safe operations.
• Orchestrated positive customer experiences by overseeing every area of deli operations.
• Monitored food preparation, production and plating for quality control.
• Disciplined and motivated staff to achieve challenging objectives in fast-paced culinary environments.
• Controlled food costs and managed inventory.

• Controlled freshness of products by rotating and removing out of code merchandise.
• Verified inventory computations by comparing to physical counts of stock, investigating any discrepancies with deli manager.
• Controlled inventory costs by carefully managing portion control and reducing waste.
• Inspected preparation and storage equipment regularly to assess and maintain performance for cost-effective, safe operations.
• Orchestrated positive customer experiences by overseeing every area of deli operations.

• Carefully prepared orders by slicing, weighing and packaging cheeses and meats and accurately calculated prices.
• Maintained clean, trash-free workspaces to maximize productivity and safety.
• Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
• Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
• Opened new inventory and rotated stock by dates to maintain freshness.
• Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
• Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures.
• Listened carefully to customer instructions and prepared orders according to those preferences.
• Made food according to standard recipes with requested changes for customer satisfaction.
• Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
• Delivered exemplary customer service to guests, even in peak business periods to promote retention.
• Learned other teammates' work tasks to train as backup.
• Inspected equipment, refrigerators and warming lamps to check compliance with safe operating levels.
• Took special orders for event catering and party trays, assisting customers by recommending additional items, condiments and garnishes.
• Promoted new or high-value food items by creating attractive displays in cases and other customer-facing areas.

• Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
• Worked flexible schedule and extra shifts to meet business needs.
• Restocked and organized merchandise.
• Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
• Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
• Completed inventory counts and ordered merchandise.
• Balanced end of day finances and deposited at the bank.
• Opened store on a rotating schedule.

• Checked items received against items ordered by verifying receipts.
• Researched suppliers based on availability, quality, selection, and price.
• Computed and created purchase orders in Plex to monitor stock levels, verify purchase requisitions and expedite customer orders.
• Negotiated with suppliers, vendors, and other representatives.
• Maintained and reviewed computerized records of items purchased and costs associated with purchases.
• Negotiated policies and contracts with vendors to achieve optimal pricing and consistent availability.
• Managed vendor purchase order dispatch, delivery and invoicing to set contractual guidelines and maintain budgetary regulations.
• Reviewed order updates to identify best practices aligned with corporate goals.
• Maintained focus and organization to regularly complete tasks with precision, timeliness and flexibility to accommodate fluctuating assignments and emerging business trends.
• Maintained complete documentation and records of all purchasing activities.
• Communicated with vendors regarding inventory needs and negotiated prices to maintain profit margins.
• Communicated frequently with stores and vendors to manage orders and verify revisions on purchase orders.