
Dynamic professional with a proven track record at Starbucks, excelling in customer service and conflict resolution. Skilled in emergency response and maintaining a safe environment. Demonstrated ability to manage stressful situations and foster positive client relationships, leading to increased customer satisfaction. Proficient in food safety and preparation, ensuring quality and compliance.
Over 10 years of experience for children ages 4months through 13 years of age. I am prepared for cleaning tasks and provide my best efforts in all my work opportunities
•provided a welcoming environment for customers with greetings and friendly communication
•Washed dishes by hand and ran them through dishwasher
•Crafted drinks with passion, and quality
listened to customers concerns and questions
•I am educated on coffee and caffeine content
•I learned how to craft lattes, iced coffees, teas, and refreshers
•I am certified in food safety
•I learned safety measures for dangerous situations
•Acquired knowledge on customer service
•Taught how to manage stressful situations
•taught children ages 5-12 years of age kindness and respect
•balanced stress of crying babies
•learned baby and child CPR
•skilled in Heimlich-maneuver for babies, children and adults
•presented rules very clear for children to understand
•provided parents with ensured comfort and communication about their children’s wants and their expectations
•food preparation with safety precautions
•prepared food with sanitary measures
•used sharp knives safety
•worked with my employees as a team
•provided warm, welcoming service to customers
•cleaned and kept up with cleanliness duties
•remained calm throughout stressful rush hours
•Complied with specified procedures for preparing food.
•Managed money counting with precision.
•Performed cleaning and maintenance tasks.
•Suggested solutions to meet customer needs.
•Provided customer service with empathy and kindness
•Supported store manager
•Resolved customer complaints with professionalism, working towards solutions that satisfied both parties involved.
I am certified in elementary education from my high school