Miley Kirby
Southfield,MI
Summary
Dynamic Medical Assistant with Clinical Supervisor experience, recognized for leadership in optimizing patient care and clinic operations. Skilled in patient care coordination, healthcare team collaboration, and regulatory compliance. Adept at enhancing workflow efficiency and staff training to support high-quality patient outcomes.
Overview
1
1
Certification
13
13
years of professional experience
Work History
Clinical Medical Assistant Supervisor
Lakes Urgent Care
Livonia, MI
05.2020 - 08.2026
- Supervised clinical staff through hands-on training, competency assessment, and ongoing mentoring.
- Trained and mentored medical assistants in IV therapy, specimen collection, and patient care techniques.
- Managed daily clinical operations, streamlining supply procurement and equipment maintenance to support optimal patient care.
- Collaborated with multidisciplinary healthcare teams to adapt workflows and support high-quality patient care.
- Communicated lab and imaging results to patients, ensuring clarity of provider recommendations and follow-up instructions.
- Educating clinical staff on EMR systems, enhancing documentation accuracy and improved workflow efficiency.
- Coordinated clinic operations to optimize patient flow and maintain regulatory compliance.
- Fostered collaboration among healthcare providers, which improved patient outcomes and ensured regulatory compliance in clinical operations.
Certified Nursing Assistant, Student
The Villa at Traverse Point
Traverse City, Michigan
12.2018 - 01.2019
- Supported residents with daily living activities and personal care needs, enhancing their comfort and dignity.
- Monitored vital signs and reported changes to nursing staff promptly.
- Assisted patients with ambulation using appropriate devices to ensure safety. with appropriate assistive devices and in line with proper body mechanics.
- Recognized and reported abnormalities or changes in patients' health status to nursing staff.
- Worked with team members to uphold quality patient care and safety standards, contributing to a positive healthcare environment.
- Delivered emotional support and companionship to residents, fostering a sense of community and improving their overall well-being.
- Maintained cleanliness and organization of resident living areas and common spaces.
Warehouse Supervisor
Profile LLC
Traverse City, MI
01.2014 - 02.2019
- Supervised daily warehouse operations, ensuring adherence to safety protocols to maintain a secure work environment.
- Trained new staff on equipment usage and standard operating procedures, enhancing the onboarding process and operational readiness.
- Implemented organizational systems for improved product retrieval and storage efficiency.
- Maintained and updated inventory records, ensuring accuracy for effective stock management.
- Collaborated with other individuals in the care and legal documentation of medical records through various EMR systems
Education
Bachelor of Science - Biology
Wayne State University
Detroit, MI06-2024
Associate of Science - Biology
Oakland Community College
Bloomfield Hills, MI06-2020
Skills
- IV therapy
- Specimen collection
- Patient care techniques
- EMR documentation
- Clinical workflow management
- Regulatory adherence
- Team leadership
- Effective communication
- Attention to detail
- Reliability
- Patient education
- Clinic operations management
- EMR system optimization
- Multidisciplinary team collaboration
- Regulatory compliance
Certification
- Certified Medical Assistant, Phlebotomy Express Training Services, 2019
- Phlebotomy Certification, Phlebotomy Express Training Services, 2019
- Licensed CNA, State of Michigan, 2019
- ARRT® Certification, American Registry of Radiologic Technologists, 2026
- BLS Certification, American Red Cross, 2024
Timeline
Clinical Medical Assistant Supervisor
Lakes Urgent Care
05.2020 - 08.2026
Certified Nursing Assistant, Student
The Villa at Traverse Point
12.2018 - 01.2019
Warehouse Supervisor
Profile LLC
01.2014 - 02.2019
Bachelor of Science - Biology
Wayne State University
Associate of Science - Biology
Oakland Community College