Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Miley Leishman

Frenchtown,MT

Summary

Dynamic and dedicated professional with extensive experience at Montana Club, excelling in customer service and effective multitasking. Proven ability to enhance guest satisfaction through proactive support and engaging communication. Skilled in maintaining a clean environment and training new staff, ensuring high standards of service in a high-volume dining setting.

Hospitality professional prepared for seamless guest experiences and high-level service. Proven ability to maintain warm, welcoming atmosphere and manage guest interactions efficiently. Reliable team player with flexibility and strong focus on collaborative success.

Overview

2
2
years of professional experience

Work History

Hostess/Busser

Montana Club
06.2024 - Current
  • Answered customer questions about hours, seating, and menu information.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
  • Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
  • Proactively assisted servers during busy times, helping to expedite food delivery and maintain high levels of guest satisfaction throughout their meal.
  • Reduced wait times for guests by effectively coordinating with other team members during peak hours.
  • Answered phone calls to take orders, give information and document reservations.
  • Completed daily side work and opening and closing duties without fail.
  • Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance.
  • Seated patrons based on guest preferences and seating availability.

Babysitter

Dylan and Jen Brehm
05.2023 - Current
  • Played games, worked on puzzles, and read books to young children.
  • Communicated positively with children and guardians.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Maintained a clean and organized environment to ensure the well-being of children under care.
  • Reassured children when upset providing emotional support and stability.
  • Assisted with meal preparation, light housekeeping and laundry to support family with additional chores.

Education

High School Diploma -

Frenchtown High School
Frenchtown, MT
05-2026

Skills

  • Customer service
  • Effective multitasking
  • Patience and empathy
  • Phone etiquette
  • Cleaning and sanitation
  • Customer service expertise
  • Interactive communication skills
  • Greeting guests
  • Guest engagement
  • Table bussing

Interests

  • Team Sports-Soccer, Basketball, Softball, Football
  • I participate in various sports activities for physical activity, camaraderie, and personal growth
  • Enrolled in Fast track program through the University of Montana
  • High Honor roll through High School
  • Lettered in academics, soccer, football manager, basketball, and softball


Timeline

Hostess/Busser

Montana Club
06.2024 - Current

Babysitter

Dylan and Jen Brehm
05.2023 - Current

High School Diploma -

Frenchtown High School

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