Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mileyda Cardenas Luna

Miami,FL

Summary

Dedicated to maximizing satisfaction and retention with proactive attention to individual customer needs. Smoothly handles questions and resolves concerns with great problem-solving abilities and attention to detail. Multitasks and manages time well to consistently meet performance targets.


Friendly with strong history of excellent guest service. Effectively multi-tasked to efficiently complete various food and beverage functions.

Overview

6
6
years of professional experience

Work History

BUSSER AND SERVER

Rotelli Pizza & Pasta
11.2018 - 08.2019
  • Reset and cleaned tables quickly to prepare for new customers.
  • Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
  • Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning.
  • Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.

SERVER

Nueva Era Cafe
03.2019 - 01.2021
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.

SERVER

Champions Florida Sport Bar & Complex
01.2021 - 10.2023
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer need.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Cosmetologist

Mileyda Luna Beauty Studio
01.2022 - Current
  • Maintained a clean and hygienic work environment by following strict sanitation guidelines and procedures.
  • Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
  • Demonstrated high level of customer service to increase retention and satisfaction.
  • Processed payments, entering sales in register for prompt customer service.
  • Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.

SERVER

EVENTOS
01.2021 - Current

SON EVENTOS DE VALLENATOS, SALSA, MUSICA LATINA LA UBICACION ES VARIABLE POR LO GENERAL SON LOS FINES DE SEMANA

Education

INGENIERIA AMBIENTAL

UNIDADES TECNOLOGICAS DE SANTANDER
COLOMBIA
06.2018

Skills

  • Strong Work Ethic
  • Exceptional customer service
  • Cash Handling
  • Menu Memorization
  • Service prioritization
  • Order Accuracy
  • Table Bussing
  • Reliable and Responsible
  • Warm and Friendly
  • Adaptable and Flexible

Timeline

Cosmetologist

Mileyda Luna Beauty Studio
01.2022 - Current

SERVER

Champions Florida Sport Bar & Complex
01.2021 - 10.2023

SERVER

EVENTOS
01.2021 - Current

SERVER

Nueva Era Cafe
03.2019 - 01.2021

BUSSER AND SERVER

Rotelli Pizza & Pasta
11.2018 - 08.2019

INGENIERIA AMBIENTAL

UNIDADES TECNOLOGICAS DE SANTANDER
Mileyda Cardenas Luna