Naldo's Pizza
Pizzeria Locale
05.2022 - 08.2022
- Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
- Handled cash register operations by applying coupons, giving customer totals, and processing cash and credit card payments.
- Wiped down counters and food prep stations using bleach and clean cloths.
- Monitored and maintained clean working areas and cooking surfaces.
- Learned and memorized menu items and specials to provide accurate and up-to-date information to kitchen staff.
- Handled customer complaints professionally to prevent negative reviews or loss of business.
- Cleaned and sanitized work areas, utensils and equipment.
- Provided excellent customer service by taking orders, answering questions and responding to customer complaints.
- Contributed to consistent customer satisfaction rating by producing high-quality food and providing timely service.
- Packaged, arranged and labeled ingredient stock, storing at established temperatures.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Updated account information to maintain customer records.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
