Milford Springer
Manheim,PA
Summary
I have good leadership qualities I’m a very dedicated dependable leader I’m a very good at getting job done within the time allocated
Knowledgeable general manager with over 10 years of experience bringing planning and problem-solving abilities. Focused on maximizing resource utilization to support scalable operations and increase bottom-line profitability. Organized and systematic with natural relationship-building and leadership talents.
Overview
20
20
years of professional experience
Work History
General Manager
Fuddruckers Restaurants LLC
Lancaster , PA
2012.05 - Current
- Implemented campaigns and promotions to help with developing goods and services.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Assisted in the recruitment process by interviewing potential candidates for open positions.
- Supervised employees through planning, assignments, and direction.
- Ensured compliance with local health department regulations regarding food safety standards.
- Mitigated business risks by working closely with staff members and assessing performance.
- Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
- Complied with company policies and government regulations to prevent and detect rule violations and protect organization from fines and lawsuits.
- Delivered exceptional client experiences through hands-on leadership of associates and managers.
- Ensured compliance with applicable laws, regulations and industry standards pertaining to operations management.
- Oversaw product development initiatives from concept through completion stages.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Created a positive work environment by developing team building activities that encouraged collaboration among departments.
- Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.
Kitchen Manager
Georges family restaurant
Mountville , PA
2008.03 - 2012.05
- Promoted an atmosphere of teamwork among kitchen staff members by fostering open communication between team members.
- Managed employee relations by providing guidance on job duties as well as disciplinary actions when needed.
- Monitored sanitation practices to ensure that all employees adhere to health department regulations.
- Developed and implemented kitchen policies, procedures and quality standards.
- Performed weekly inventories of food items stored in refrigerators or freezers.
C Line Supervisor
Lancaster leaf tobacco company
Lancaster , PA
2004.01 - 2011.04
- Investigated customer complaints related to product quality or service delivery.
- Established and updated production schedules to meet changing demands.
- Planned weekly meetings with staff members to discuss progress towards goals.
- Fostered teamwork within production line and cross-functional teams.
- Set up, adjusted and maintained machines to operate at peak levels and meet challenging demands.
- Developed and implemented significant process improvements to enhance department quality and throughput.
- Performed regular inspections of equipment for maintenance requirements.
- Planned production operations while establishing priorities and sequences for manufacturing processes.
Education
High School Diploma -
Jp Macaskey
Lancaster, PA1985-06
Skills
- Operations Oversight
- Contract Negotiations
- Sales
- Vendor Sourcing
- Supply Chain Management
- Process Automation
Timeline
General Manager
Fuddruckers Restaurants LLC
2012.05 - Current
Kitchen Manager
Georges family restaurant
2008.03 - 2012.05
C Line Supervisor
Lancaster leaf tobacco company
2004.01 - 2011.04
High School Diploma -
Jp Macaskey
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