Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Milica  Djindjic

Milica Djindjic

New York

Summary

Developed exceptional customer service and communication skills in dynamic and fast-paced hospitality environment. Excel at managing guest interactions and ensuring seamless operations while maintaining welcoming atmosphere. Seeking to transition into new field where these transferable skills can contribute to team success and customer satisfaction. Known for maintaining composure under pressure and ensuring every guest feels welcomed and valued.

Overview

2
2
years of professional experience

Work History

Brand Ambassador and Host

Belgrade Waterfront
12.2024 - 06.2025

Greeting all visitors and providing appropriate presentation of Belgrade Waterfront project.
Ensuring exceptional customer experience to the visitors.
Lead Generation: directs all interested visitors and potential buyers to the sales team and collects the required contact information with their consent.
Participates in all events which are promoting the Belgrade Waterfront project.

Host

Sugar Factory
06.2024 - 11.2024
  • Greeted and seated guests, ensuring a welcoming atmosphere.
  • Managed reservation system to optimize seating arrangements.
  • Assisted with menu knowledge to enhance guest dining experience.

Host

Regalia
06.2023 - 09.2023
  • Provided accurate wait time estimates and addressed guest inquiries and concerns with poise.
  • Answered phones, booked reservations, and maintained a clean, organized front-of-house area.
  • Greeted and seated guests in a friendly, professional manner, creating a welcoming first impression.
  • Managed reservations, waitlists, and seating charts to ensure optimal table turnover and guest satisfaction.

Education

No Degree - Philology

Faculty of Philology of University of Belgrade
Belgrade, Serbia
06-2026

Skills

  • Customer service
  • Effective communicator
  • Server support
  • Table assignment coordination
  • Reservation coordination
  • Foreign language skills
  • Hospitality and accommodation

Languages

English
Full Professional
Serbian
Native or Bilingual
Turkish
Professional Working

Timeline

Brand Ambassador and Host

Belgrade Waterfront
12.2024 - 06.2025

Host

Sugar Factory
06.2024 - 11.2024

Host

Regalia
06.2023 - 09.2023

No Degree - Philology

Faculty of Philology of University of Belgrade