Milica Mijacic
Alexandria,VA
Summary
Dedicated administrative professional with over 5 years of experience in managing office procedures and operations. Highly motivated team player, known for bringing thorough organization and energy to all tasks. Passionate about international development, with a strong track record of excellent soft skills and proficiency in Microsoft Office and G Suite. Skilled at fostering meaningful relationships and dedicated to delivering exceptional customer service. Detail-oriented and deadline-driven, with an educational background in economics, excelling in fast-paced environments and effectively supporting team objectives.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Program Assistant
Public Health Institute - USAID
Washington DC
05.2024 - Current
- Serve as Program Assistant for two key projects: PEC – PROPEL Youth and Gender, and SDI – ACCESS, providing coordination and support across divisions.
- Work across two divisions – Service Delivery Improvement (SDI) and Policy Evaluation Communication (PEC) – managing tasks and deliverables to ensure alignment with USAID goals.
- Manage division-wide calendars, schedule appointments, and coordinate logistics for meetings, workshops, and events, ensuring smooth execution of internal and external engagements.
- Provide administrative and technical support for travel arrangements, budget preparation, and financial tracking, ensuring compliance with USAID and government regulations.
- Maintain and update program and personnel databases, tracking project modifications, and managing office filing systems, both paper and electronic.
- Facilitate internal communication by routing memos, distributing correspondence, and responding to routine information requests across USAID, Global Health (GH), Office of Population and Reproductive Health (PRH) divisions.
- Support working groups, country teams, and A/CORs with program coordination, project management, and technical assistance.
- Prepare meeting materials, take detailed meeting notes, and ensure timely dissemination of information to relevant stakeholders.
- Assist with onboarding and training of new staff members and manage office supplies and inventory.
- Provide IT, phone, and technical backstopping support as needed, including after-hours international calls.
- Maintain and oversee administrative systems such as leave tracking, timekeeping, travel, and personnel databases.
OFFICE MANAGER/BUSINESS DEVELOPMENT ASSOCIATE
CAMRIS International LLC (40 Hours Per Week)
Bethesda, MD
07.2022 - Current
- Development Responsibilities:
- Managing shared files for business development
- Gathering disparate content from past proposals and organize on
- SharePoint/Teams
- Gathering requirements from RFPs and organize incompliance matrix for live bids
- Searching and identify new opportunities
- Update and gather information related to CAMRIS' business development targets
- Identifying potential small business partners
- Identify potential marketing opportunities/events
- Identify and shortlist candidates to support BD responses
- Gathering and organize content to fulfill administrative requirements
- Proof of clearances, reps and certs, 1420s, etc
- Organize and format resumes and other standard-response items
- Manage subcontractor data calls
- Analyze budget information by building spreadsheets
- Perform other duties as assigned
- Office Management Responsibilities:
- Scheduling and coordinating meetings; managing calendars and teams and channels in Microsoft Teams
- Creating daily and weekly reports for Director of Operations
- Updating and designing remote user management and how-to guides for HR,
- Accounting, and Office Administration
- Designing and maintaining spreadsheets, reports, graphs, and charts
- Performing accounting functions such as reconciling corporate credit card expenses and entering and submitting purchase requests in Concur
- Approving monthly expenses for all employees
- Providing support to IT team with information and correspondence tracking systems and generating data reports
- Responsible for purchase orders, office equipment, and standard daily office operations
- Performing digital and physical filing, data entry and database maintenance
- Managing corporate LinkedIn account – posting jobs / searching candidates
- Provide administrative, financial and recruitment support to various projects funded by USAID, NIH and Bill & Melinda Gates Foundation
- Produced monthly marketing analytics reports to gauge what kinds of posts resonate with targeted audiences and uses that information to improve and optimize marketing performance
- Analyze budget information by building spreadsheets
- Experience in international development and global health
- Perform other duties as assigned
OFFICE MANAGER/OPERATIONS ASSISTANT
CAMRIS International LLC (40 Hours Per Week)
Bethesda, MD
12.2020 - 07.2022
- Scheduling and coordinating meetings; manage calendars and teams and channels in Microsoft Teams
- Created daily and weekly reports for Director of Operations
- Updatied and designing remote user management and how-to guides for HR,
- Accounting, and Office Administration
- Designing and maintaining spreadsheets, reports, graphs, and charts
- Performing accounting functions such as reconciling corporate credit card expenses and entering and submitting purchase requests in Concur
- Approving monthly expenses for all employees
- Providing support to IT team with information and correspondence tracking systems and generating data reports
- Responsible for purchase orders, office equipment, and standard daily office operations
- Performed digital and physical filing, data entry and database maintenance
- Managing corporate LinkedIn account – posting jobs / searching candidates
- Provided administrative and recruitment support to various projects funded by
- USAID, NIH and Bill & Melinda Gates Foundation
- Analyze budget information by building spreadsheets
ASSISTANT DIRECTOR
YMCA Fairfax County Reston (40 Hours Per Week)
Reston, VA
12.2019 - 12.2020
- Responsible for recruitment, onboarding and training new staff
- Directly supervised 40 staff members
- Developed, implemented, and managed $300K aquatics program
- Worked collaboratively with branch departments to increase Membership retention and program satisfaction
- Responsible for curriculum development and implementation support
- Ensured overall day-to-day operations, maintain the highest standards of excellence in aquatics department as well as licensing requirements
- Coordinated effective communication among staff and members, including monthly lesson plans, and regular meetings.
AQUATICS COORDINATOR
YMCA Alexandria (40 Hours Per Week)
Alexandria, VA
12.2018 - 12.2019
- Created lifeguards /swim instructor's schedule
- Responsible for pool chemicals levels
- Monitored aquatics programs /pool safety
- Coordinated cleaning and maintenance duties associated with the operation of a clean and safe aquatic environment
- Ensured that all operating permits and licenses are current and that the facility is always inspection ready
- Conducted staff meetings and in-service trainings
- Ensured good public relations with all members and guests at the YMCA.
POOL MANAGER / SWIM INSTRUCTOR
YMCA Bethesda-Chevy Chase (40 Hours Per Week)
Bethesda, MD
09.2017 - 12.2018
- Supervised lifeguard's rotations and pool chemical levels
- Created swim lessons schedule
- Recognize emergencies and respond immediately
- Ensured that the swimming pool area is neat and clean and that it is sanitized on a regular basis
- Maintained records, reports, and activity logs
- Implemented safety procedures and methods in the pool while running the aquatic activities.
POOL MANAGER /LIFEGUARD
Continental Pools (40 Hours Per Week)
Alexandria, VA
06.2017 - 09.2017
- Responsible for managing and scheduling birthday parties, as well as handling the financing portion of side events
- Responsible for managing all lifeguards on duty and maintaining the pools
- Created and implemented a new swim program.
Bookkeeper
Reckoning Agency (40 Hours Per Week)
Nis, Serbia
11.2012 - 07.2016
- 40 Hours Per Week) | Nis, Serbia
- Created and filled financial reports
- Updated and reviewed financial records
- Edited and written budgets
- Managed employee payroll
- Alerted client to any financial discrepancies
- Monitored accounts payable and receivable
- Increased bank reconciliation frequency from monthly to weekly, quickly discovering uncleared checks and contacting payer for resolve
- Developed positive relations with vendors and tenants, addressing account inquiries as needed
- Tracked and update tax and insurance documentation for 50+ vendors
Education
Master of Science - Finance And Banking
University Of Nis
Serbia05.2017
Bachelor of Science - Finance And Banking
University Of Nis
Serbia10.2012
Skills
- G Suite
- ICIMS
- Concur
- Office 365
- Scheduling
- Problem-solving
- Interpersonal skills
- Communication skills
- High attention to details
- Resourceful
- Customer service oriented
- Multitasking
- Strong analytical skills
- Active Facility Access clearance
- Detail Oriented
- Project Coordination
- Database Management
- Event Planning
- File & Records Management
- Financial Support
- Onboarding & Training
- Government & Agency Compliance
Certification
• MS Office
• HIPAA Compliance
• Notary Public (Maryland)
Timeline
Program Assistant
Public Health Institute - USAID
05.2024 - Current
OFFICE MANAGER/BUSINESS DEVELOPMENT ASSOCIATE
CAMRIS International LLC (40 Hours Per Week)
07.2022 - Current
OFFICE MANAGER/OPERATIONS ASSISTANT
CAMRIS International LLC (40 Hours Per Week)
12.2020 - 07.2022
ASSISTANT DIRECTOR
YMCA Fairfax County Reston (40 Hours Per Week)
12.2019 - 12.2020
AQUATICS COORDINATOR
YMCA Alexandria (40 Hours Per Week)
12.2018 - 12.2019
POOL MANAGER / SWIM INSTRUCTOR
YMCA Bethesda-Chevy Chase (40 Hours Per Week)
09.2017 - 12.2018
POOL MANAGER /LIFEGUARD
Continental Pools (40 Hours Per Week)
06.2017 - 09.2017
Bookkeeper
Reckoning Agency (40 Hours Per Week)
11.2012 - 07.2016
Master of Science - Finance And Banking
University Of Nis
Bachelor of Science - Finance And Banking
University Of Nis
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