Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Milica Popovic

Sremska Mitrovica,Serbia

Summary

Dynamic sales professional with extensive experience at NIS Petrol, excelling in customer service and cash handling. Proven track record in transaction reconciliation and inventory management, consistently achieving sales targets. Adept at fostering client relationships and ensuring compliance with safety standards, contributing to a positive shopping experience and operational efficiency.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Sales Associate / Cashier

NIS Petrol / Gazprom
Simanovci, Serbia
04.2024 - 09.2025
  • Operated cash register/POS system efficiently during peak hours; processed an average of 1,000 daily customer transactions (cash, card, and check) with high accuracy
  • Reconciled daily cash register balances, monitored multiple payment methods, and matched fuel sales with consumption records to ensure accuracy
  • Performed currency exchange services, handling daily cash flows ranging from €7,000 to €10,000; ensured compliance with legal and company procedures
  • Provided professional customer service, assisting with product inquiries and promoting special offers to enhance customer satisfaction
  • Dispensed fuel while strictly adhering to safety and quality standards
  • Received, inspected, and documented deliveries from suppliers; managed inventory levels, replenished stock, and ensured shelves were properly displayed
  • Updated product pricing, conducted regular stock counts, and supported accurate inventory management
  • Trained and supported new cashiers in operational procedures and customer service standards
  • Maintained cleanliness and organization of the sales and checkout areas to ensure a safe and welcoming environment

Cashier /Fuel Station Attendant

OMV Petrol Station
Ruma, Serbia
09.2023 - 04.2024
  • Operated cash register/POS system efficiently, processing an average of around 800 customer transactions per day (cash and card).
  • Reconciled daily register balances and monitored payment accuracy.
  • Assisted customers with purchases, product inquiries, and promotions, ensuring a positive service experience.
  • Dispensed fuel while following safety and quality procedures.
  • Received and inspected deliveries; replenished shelves and maintained proper product display.
  • Supported basic stock control activities, including price updates and inventory counts.
  • Maintained cleanliness, order, and safety standards in the store.

Cashier /Fuel Station Attendant

Naftachem
Sremska Mitrovica, Serbia
03.2019 - 09.2023
  • Operated cash register/POS system efficiently, processing cash and card transactions accurately.
  • Reconciled daily register balances and monitored payment accuracy.
  • Assisted customers with purchases, product inquiries, and promotions to ensure a positive shopping experience.
  • Dispensed fuel while adhering to safety and quality procedures.
  • Received deliveries, inspected products, and replenished shelves to maintain proper stock levels.
  • Conducted basic stock control activities, including price updates and inventory counts.
  • Maintained cleanliness, order, and safety standards in the sales area and forecourt.

Field Sales Agent

MTS
Sremska Mitrovica, Serbia
10.2018 - 03.2019
  • Engaged in direct sales of mobile and fixed-line telecommunications services to residential and business customers.
  • Identified and acquired new customers through door-to-door (D2D) sales efforts.
  • Maintained and strengthened relationships with existing customers to ensure satisfaction and retention.
  • Provided customers with information on product features, pricing, and benefits to facilitate informed purchasing decisions.
  • Managed sales leads, tracked customer interactions, and reported sales activities

Education

Financial Administration - Business Administration

School of Economics And Trade
Sabac
06-2013

Some College (No Degree) - Pedagogy

Faculty of Philosophy - University of Belgrade
Belgrade

Skills

  • Customer Service & Communication
  • Cash Handling & POS Operation
  • Transaction Reconciliation
  • Inventory Management & Stock Replenishment
  • Sales & Promotions – Promoting products and services, achieving sales targets
  • Safety & Compliance
  • Record Keeping & Reporting
  • Field Sales & Client Acquisition
  • Cold calling

Languages

Serbian
First Language
English
Upper Intermediate (B2)
B2

Certification

  • Professional certification: Fire safety certification (ZOP – fire protection)
  • Driver's license: Category B

Timeline

Sales Associate / Cashier

NIS Petrol / Gazprom
04.2024 - 09.2025

Cashier /Fuel Station Attendant

OMV Petrol Station
09.2023 - 04.2024

Cashier /Fuel Station Attendant

Naftachem
03.2019 - 09.2023

Field Sales Agent

MTS
10.2018 - 03.2019

Financial Administration - Business Administration

School of Economics And Trade

Some College (No Degree) - Pedagogy

Faculty of Philosophy - University of Belgrade

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