Milind Kapadia
New York,USA
Summary
Strategic IT Leader with 21 years in Quality Engineering and Program Management, specializing in operational improvement for large-scale projects. Leverages data analytics, automation frameworks, and AI technologies to optimize testing efficiency and enhance product quality. Manages complex projects and drives improvements through data-driven insights.
Overview
23
23
years of professional experience
Work History
Director Quality Engineering
BNY Mellon
New York, New York
04.2025 - Current
- Lead a team of 60+ quality engineers across the Conventional Trust organization, defining the strategic direction and operational roadmap for the Quality Engineering charter.
- Spearheading a multi-year technology modernization initiative, architecting quality strategies for the migration of legacy systems to modern cloud-native infrastructures while ensuring business continuity.
- Championed the adoption of AI-driven test optimization, leveraging predictive analytics to identify high-risk areas, reducing overall regression cycle time by 25% and enabling faster feature delivery.
- Established Center of Excellence for test automation, increasing automation coverage from 40% to 75% within one year, reducing manual regression effort.
- Implemented Quality Metrics Dashboard to provide real-time visibility into software health, test coverage, and defect escape rates, enabling data-driven leadership decisions.
- Redesigned the test environment management strategy, partnering with development and infrastructure teams to reduce environment-related bottlenecks by 30%.
- Introduced a "Quality as Code" mindset, integrating security and performance testing earlier in the development lifecycle (Shift-Left) to proactively identify and mitigate risks.
- Mentored and developed engineering leaders, establishing clear career progression paths and fostering a culture of innovation and continuous improvement.
Sr QA and program Manager
Amazon LLC
New York, United States
01.2020 - Current
- Led the integration of AI into automated testing frameworks, reducing test failures by 60% and cutting debug time by over 50%, enhancing product delivery speed
- Led the design and deployment of an automation testing framework for the brand advertising flow, reducing regression testing time by 65% and manual effort by 50%, delivering annual cost savings of $500K.
- Implemented a CI/CD pipeline, reducing deployment times by 60% and manual intervention by 70% by Integrating automated tests.
- Optimized QA strategy for brand advertising launches implementing left-shift and risk-based testing methodologies, leading to a 30% reduction in release cycles
- Led the migration of contract management software to an AI-driven platform, yielding annual savings of over $500K by automating and enhancing contract analytics
- Implemented targeted coaching and development programs, achieving a 30% promotion rate within 18 months and improving retention rates
- Designed QA strategic roadmap to align quality goals with business objectives, facilitating long-term strategic planning
Sr. Vice President, QA Manager
BNY Mellon
New York, United States
05.2013 - 01.2020
- Established QA standards, success metrics, and comprehensive reporting to improve transparency and accountability
- Managed QA activities including scope planning, resource allocation, risk management, test estimation, and delivery to ensure project success
- Led and delivered Quality for regulatory program, partnering with 4 LOBS, coordinating across 30 teams, and achieving a bug-free release
- Established a 50-member shared services QA team with a consolidated governance model, achieving $200K in annual savings through automation and resource optimization
- Served as an FX Trading SME, developing test strategies for end-to-end workflows covering trade capture, pricing, settlement, risk, and regulatory reporting
- Maintained a DRE of 99% across 200 production releases annually by maximizing test coverage
- Cultivated a culture of business-driven testing and developed scalable QA frameworks with real-time ROI reporting to align quality with business goals
- Initiated and led a Performance Engineering program for 100 applications
AVP, Test automation lead
Barclays Capital
New York, United States
01.2010 - 04.2013
- Architected test Automation Framework: Designed a robust, scalable automation framework for UI-based testing and service-based simulators. Reduced regression testing time by 60%, delivering an ROI exceeding 300%
- Led QA strategy and execution for eTrading, successfully delivering 20 releases annually.
- Established and managed offshore QA team of 10, enhancing testing capabilities and resource optimization.
- Collaborated on business and IT documentation, contributing to requirements gathering and preparing test strategy aligning with business objectives.
Java Developer and test automation engineer roles
Goldman Sachs, Merrill Lynch and Lehman Brothers
New York, United States
01.2003 - 01.2009
Education
Certificate in Leadership Principles -
Harvard Business School Online
Online05.2024
Certificate in Management Essentials -
Harvard Business School Online
Online11.2023
Master of Science - Computer Science
University of Tulsa
Oklahoma05.2004
Bachelor of Science - Computer Science
University of Mumbai
India05.2001
Skills
- Automation Testing
- DevOps, CI/CD
- AWS
- Cloud Architecture
- AI/ML automation
- Predictive analytics
- Strategic Roadmap Development
- Program Management
- Cross-Functional Team Leadership
- KPI management
- Java
Accomplishments
- Ensured Software Uptime: Achieved 99.9% uptime in production, enhancing software reliability.
- AI Integration Success: Successfully integrated AI, reducing test failures by 60%.
- Testing Time Reduction: Reduced regression testing time by 65%, saving $500K annually.
- Effective Team Development: Coached team, achieving 30% promotions in 18 months.
Training
AWS Certified Solutions Architect
Timeline
Director Quality Engineering
BNY Mellon
04.2025 - Current
Sr QA and program Manager
Amazon LLC
01.2020 - Current
Sr. Vice President, QA Manager
BNY Mellon
05.2013 - 01.2020
AVP, Test automation lead
Barclays Capital
01.2010 - 04.2013
Java Developer and test automation engineer roles
Goldman Sachs, Merrill Lynch and Lehman Brothers
01.2003 - 01.2009
Certificate in Leadership Principles -
Harvard Business School Online
Certificate in Management Essentials -
Harvard Business School Online
Master of Science - Computer Science
University of Tulsa
Bachelor of Science - Computer Science
University of Mumbai