Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Milissa Stich

Milissa Stich

Hesperia,CA

Summary

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking a proactive approach to identifying and addressing issues, with a focus on optimizing processes and supporting team objectives. Seeking a company to grow professionally and gain valuable experience to enhance skills.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Transportation Driver

Rodas
11.2021 - 05.2023
  • Drive adults with disabilities to their programs, work, home.
  • Followed all traffic laws and regulations to ensure compliance and prevent accidents
  • Safely operated a variety of vehicles, including cars, vans, and trucks, to transport passengers or goods
  • Provided exceptional customer service by being courteous, professional, and helpful during interactions with clients at pick-up/drop-off locations
  • Maintained accurate records of mileage, hours worked, and fuel consumption for reporting purposes
  • Cultivated strong relationships with regular customers through consistent reliability and friendly service

Overnight Stocker and Receiver

Ross Dress for Less
10.2020 - 09.2021
  • Maintained product organization to boost overnight operations.
  • Assisted with special projects or displays as needed, ensuring timely completion and alignment with store goals.
  • Contributed to a positive team atmosphere, consistently lending assistance when needed for timely task completion.
  • Enhanced customer experience by keeping shelves fully stocked, and ensuring products were easily accessible.
  • Stocked designated items on shelves, end caps, and displays.

Waitress

Denny's Restaurant
10.2018 - 03.2020
  • Provided exceptional customer service by promptly greeting and seating guests, taking accurate orders, and delivering food and beverages in a timely manner.
  • Effectively communicated with kitchen staff to ensure accurate order preparation and timely delivery of meals to tables.
  • Managed multiple tables simultaneously during peak hours, while maintaining attention to detail and providing personalized service.
  • Handled cash transactions accurately using point-of-sale systems while adhering to company policies on cash-handling procedures.
  • Resolved guest complaints or concerns promptly and professionally, ensuring customer satisfaction at all times.
  • Assisted in training new waitstaff on restaurant policies, procedures, and menu knowledge to ensure consistent quality of service.

Independent Caregiver

Private family/At home care
11.2018 - 01.2020
  • In-home care services for an elderly woman who needed assistance with personal care, bathing, grooming, dressing, daily hygiene, basic food preparation, preparing meals, shopping when needed, housekeeping, weekly laundry, and changing bed sheets.

Waitress / Server

Denny's Restaurant
07.2017 - 09.2018
  • Provided exceptional customer service by promptly greeting and seating guests, taking accurate orders, and delivering food and beverages in a timely manner.
  • Effectively communicated with kitchen staff to ensure accurate order preparation and timely delivery of meals to tables.
  • Managed multiple tables simultaneously during peak hours, while maintaining attention to detail and providing personalized service.
  • Handled cash transactions accurately using point-of-sale systems while adhering to company policies on cash-handling procedures.
  • Resolved guest complaints or concerns promptly and professionally, ensuring customer satisfaction at all times.
  • Assisted in training new waitstaff on restaurant policies, procedures, and menu knowledge to ensure consistent quality of service.

Caregiver

In Home Support Services
12.2013 - 06.2016
  • Provided in-home service through a company that I was assigned to, the client, to work a certain amount of hours throughout the week, which included.
  • Performed light housekeeping tasks to maintain tidy and orderly client environments.
  • Prepared nutritious meals according to dietary restrictions, and assisted with feeding when needed.
  • Documented daily observations, including changes in behavior or health conditions.
  • Assisted with physical therapy exercises, as directed by healthcare professionals.
  • Demonstrated patience, empathy, and understanding when dealing with individuals experiencing PTSD or memory loss.
  • Provided assistance with toileting needs while respecting the dignity and privacy of clients.
  • Organized travel arrangements for healthcare appointments and social activities.

Education

High school diploma - undefined

Hesperia Adult School
Hesperia, CA
06.2025

4 in General - undefined

La Sierra High School
Riverside, CA
06.2001

Skills

  • Hospitality
  • Personal assistant experience
  • Meal Preparation
  • POS
  • Home care
  • Senior Care
  • Customer support
  • Cash handling
  • Cashiering
  • Restaurant experience
  • Hospice Care
  • Cleaning Experience
  • Commercial cleaning
  • Food handling
  • Customer service
  • Caregiving
  • Delivery driver experience
  • Medication Administration
  • Driving

Certification


  • CPR Certification
  • Driver's license
  • First Aid Certification
  • Food Handler Certification

Timeline

Transportation Driver

Rodas
11.2021 - 05.2023

Overnight Stocker and Receiver

Ross Dress for Less
10.2020 - 09.2021

Independent Caregiver

Private family/At home care
11.2018 - 01.2020

Waitress

Denny's Restaurant
10.2018 - 03.2020

Waitress / Server

Denny's Restaurant
07.2017 - 09.2018

Caregiver

In Home Support Services
12.2013 - 06.2016

High school diploma - undefined

Hesperia Adult School

4 in General - undefined

La Sierra High School

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