Milla Gonzales
Phoenix,AZ
Summary
Dynamic leader and adept multitasker with a proven track record at Lifetime Athletic Club, enhancing swimmer performance and fostering team collaboration. Expert in swim meet management and delivering exceptional customer service, I excel in creating efficient, safe, and positive environments. Skilled in adaptive coaching and conflict resolution, I drive success and exceed expectations. I also have experience with managing tables and providing top-notch service to guests in fast-paced environments. I utilize excellent communication skills to collaborate with team members and create welcoming a atmosphere. Track record of maintaining high standards of cleanliness and efficiency, ensuring positive dining experience for all patrons.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Head Swim Coach
Lifetime Athletic Club
05.2022 - 01.2025
- Enhanced swimmer performance by implementing tailored training programs and providing individualized feedback.
- Collaborated with assistant coaches to ensure consistency in coaching methods and goal-setting for swimmers.
- Coordinated with lifeguards and facility staff to maintain a safe and clean practice environment for swimmers at all times.
- Developed age-appropriate workouts, focusing on skill development, technique improvement, and endurance building.
- Managed swim meet logistics, including event registration, lineup creation, and coordinating travel arrangements for the team.
Server
Hillcrest Cafe
04.2021 - 01.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Bussed and reset tables to keep dining room and work areas clean.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
Flagsmash Food Truck
Jaime Gonzales
03.2017 - 05.2019
- Greeted customers, answered menu questions and responded to complaints.
- Increased customer satisfaction by providing efficient and friendly service in a fast-paced food truck environment.
- Accepted orders and packed food for takeout.
- Ensured cleanliness and safety within food truck, adhering to local health department guidelines.
- Prepped food and served customers.
- Managed inventory effectively to minimize waste and maximize profit margins for the business.
Education
High School Diploma -
Minnetonka High School
Minnetonka, MN06-2024
Skills
- Swim meet management
- Adaptive coaching style
- Conflict resolution
- Exceptional customer service
- Team collaboration
- Strong work ethic
- Reliability
- Multitasking
Accomplishments
- Awarded a scholarship for being most improved student senior year
- Becoming head swim coach
- Managing a successful football team
- Learning all facets of previous jobs
- Finishing with AP and honors classes on my diploma
Certification
- CPR
- first aid
- Lifeguard certification
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Head Swim Coach
Lifetime Athletic Club
05.2022 - 01.2025
Server
Hillcrest Cafe
04.2021 - 01.2023
Flagsmash Food Truck
Jaime Gonzales
03.2017 - 05.2019
- CPR
- first aid
- Lifeguard certification
High School Diploma -
Minnetonka High School
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