Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
Affiliations
References
Timeline
Generic

Milla Pires-Moreira

Kissimmee

Summary

Customer Services Assistant with background in fostering positive customer relationships. Strengths include problem-solving, effective communication, and adaptability to changing business environments. Have consistently improved customer satisfaction ratings through diligent attention to inquiries and concerns. Skilled at using software tools for efficient service delivery.

Overview

2
2
years of professional experience

Work History

Customer Services

Hilton Grand Vacations
Orlando
01.2024 - Current
  • Assisted in developing policies and procedures related to customer services processes.
  • Created reports on key performance indicators related to customer services activities.
  • Assisted in developing plans for deploying customer services into production environments.

Payroll Administrator

La viegogo1225
Kissimmee
03.2023 - 04.2025
  • Resolved discrepancies between payroll records and employee inquiries.
  • Responded to questions from employees about their paychecks or deductions via email or phone calls in a timely manner.
  • Processed payroll information including salary, deductions, bonuses and vacation time for over 500 employees.

Education

Nursing Leadership And Management

University Central Florida
Orlando, FL
05-2027

Skills

  • Excel, PowerPoint, Microsoft, payroll, customer service wrork from home phone experience

Languages

Spanish
Professional
Portuguese
Professional

Accomplishments

  • Honor student, management, and medical assistance.

Affiliations

  • Organization, fast-paced environment, exercise.

References

References available upon request.

Timeline

Customer Services

Hilton Grand Vacations
01.2024 - Current

Payroll Administrator

La viegogo1225
03.2023 - 04.2025

Nursing Leadership And Management

University Central Florida

Similar Profiles

CREATE PROFILE