Milledge Bonham
Cambridge
Summary
Proven Administrative Clerk with a history at U.S Naval Nuclear Submarines, adept in maintaining confidentiality and managing documentation with precision. Excelled in enhancing customer satisfaction through effective communication and problem-solving skills. Skilled in Microsoft Office and record maintenance, demonstrating professionalism and attention to detail in high-stakes environments.
Overview
9
9
years of professional experience
Work History
Administrative Clerk
U.S Naval Nuclear Submarines
Norfolk, VA
03.2016 - 01.2025
- Entered data into system and updated customer contacts with information to keep records current.
- Safeguarded sensitive information by maintaining strict confidentiality protocols when handling personnel files or company documentation.
- Input data and processed system change to generate accurate reports.
- Communicated with customers via phone and email to confirm deliveries and respond to inquiries.
- Increased customer satisfaction with prompt and courteous service while addressing inquiries and concerns.
- Created welcoming environment for customer by greeting and assisting, as well as quickly responding to customer inquiries and needs.
- Provided assistance with filing and generating legal documents used in Naval legal matters.
Education
Certificate - Legal Studies
Legal Clerk School
San Diego, CA07.2022
Advanced High School Diploma - General Studies
Lake Taylor High School
Norfolk06.2014
Skills
- Attention to detail
- Clerical support
- Maintaining confidentiality
- Verbal and written communication
- Problem-solving
- Database entry
- Filing systems
- Documentation and recordkeeping
- Calendar coordination
- Document management
- Scheduling appointments
- Correspondence preparation
- Spreadsheet tracking
- Basic accounting
- Word processing
- Project management
- Schedule management
- Mail routing
- Travel arrangements
- Taking directions
- Microsoft Excel
- Phone etiquette
- Document filing
- Document preparation
- Microsoft Office Suite
- Office equipment operation
- Confidentiality awareness
- Proofreading documents
- Report generation
- Email correspondence
- Record maintenance
- Phone call handling
- Microsoft office
- Data entry
- Flexible and adaptable
- Mail handling
- Professional and mature
- Outgoing mail preparation
- Document typing and formatting
- Document review
- Document editing
- Calendar management
- Legal terminology
- File management
- Records management
- Confidentiality
- Teamwork
- Legal documents
- Active listening
- Conflict resolution
- Professionalism
Timeline
Administrative Clerk
U.S Naval Nuclear Submarines
03.2016 - 01.2025
Certificate - Legal Studies
Legal Clerk School
Advanced High School Diploma - General Studies
Lake Taylor High School
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