Proven Administrative Clerk with a history at U.S Naval Nuclear Submarines, adept in maintaining confidentiality and managing documentation with precision. Excelled in enhancing customer satisfaction through effective communication and problem-solving skills. Skilled in Microsoft Office and record maintenance, demonstrating professionalism and attention to detail in high-stakes environments.
Overview
9
9
years of professional experience
Work History
Administrative Clerk
U.S Naval Nuclear Submarines
03.2016 - 01.2025
Entered data into system and updated customer contacts with information to keep records current.
Safeguarded sensitive information by maintaining strict confidentiality protocols when handling personnel files or company documentation.
Input data and processed system change to generate accurate reports.
Communicated with customers via phone and email to confirm deliveries and respond to inquiries.
Increased customer satisfaction with prompt and courteous service while addressing inquiries and concerns.
Created welcoming environment for customer by greeting and assisting, as well as quickly responding to customer inquiries and needs.
Provided assistance with filing and generating legal documents used in Naval legal matters.
Education
Certificate - Legal Studies
Legal Clerk School
San Diego, CA
07.2022
Advanced High School Diploma - General Studies
Lake Taylor High School
Norfolk
06.2014
Skills
Attention to detail
Clerical support
Maintaining confidentiality
Verbal and written communication
Problem-solving
Database entry
Filing systems
Documentation and recordkeeping
Calendar coordination
Document management
Scheduling appointments
Correspondence preparation
Spreadsheet tracking
Basic accounting
Word processing
Project management
Schedule management
Mail routing
Travel arrangements
Taking directions
Microsoft Excel
Phone etiquette
Document filing
Document preparation
Microsoft Office Suite
Office equipment operation
Confidentiality awareness
Proofreading documents
Report generation
Email correspondence
Record maintenance
Phone call handling
Microsoft office
Data entry
Flexible and adaptable
Mail handling
Professional and mature
Outgoing mail preparation
Document typing and formatting
Document review
Document editing
Calendar management
Legal terminology
File management
Records management
Confidentiality
Teamwork
Legal documents
Active listening
Conflict resolution
Professionalism
Timeline
Administrative Clerk
U.S Naval Nuclear Submarines
03.2016 - 01.2025
Certificate - Legal Studies
Legal Clerk School
Advanced High School Diploma - General Studies
Lake Taylor High School
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