Proven Administrative Clerk with a history at U.S Naval Nuclear Submarines, adept in maintaining confidentiality and managing documentation with precision. Excelled in enhancing customer satisfaction through effective communication and problem-solving skills. Skilled in Microsoft Office and record maintenance, demonstrating professionalism and attention to detail in high-stakes environments.
Overview
9
9
years of professional experience
Work History
Administrative Clerk
U.S Naval Nuclear Submarines
03.2016 - 01.2025
Entered data into system and updated customer contacts with information to keep records current.
Safeguarded sensitive information by maintaining strict confidentiality protocols when handling personnel files or company documentation.
Input data and processed system change to generate accurate reports.
Communicated with customers via phone and email to confirm deliveries and respond to inquiries.
Increased customer satisfaction with prompt and courteous service while addressing inquiries and concerns.
Created welcoming environment for customer by greeting and assisting, as well as quickly responding to customer inquiries and needs.
Provided assistance with filing and generating legal documents used in Naval legal matters.